Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maggie Matz

Moundridge,KS

Summary

Highly self-motivated individual bringing exceptional project management skills to ensure regulatory adherence and support compliance initiatives. Proven ability to handle multiple tasks efficiently in fast-paced environments. Recognized for proactively identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

5
5
years of professional experience

Work History

Teller/Customer Service Representative

The Citizens State Bank
06.2023 - Current
  • Balance cash drawer and resolve discrepancies to provide accurate data.
  • Assist customers with account inquiries, resolving issues promptly and professionally.
  • Manage high-volume transactions efficiently while maintaining attention to detail.
  • Identify customer needs and recommend appropriate banking products or services.
  • Multitask and prioritize tasks to maintain efficiency and quality of service.
  • Maintain up-to-date knowledge of bank products, services, promotions, policies, regulations.
  • Monitor and report suspicious activity in line with bank security policies.

Veterinary Assistant/Receptionist

East Emporia Veterinary Clinic
09.2022 - 05.2023
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Sorted, organized, and maintained accurate office records using registration systems and databases.
  • Handled communication between clients and doctors in a fast-paced, high-volume environment.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Sales Associate

Bluestem Farm & Ranch
02.2022 - 09.2022
  • Resolved customer issues and built customer relationships by answering questions regarding various departments.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Scale/Counter Specialist

Mid Kansas Cooperative
05.2020 - 12.2021
  • Operated scale equipment and office computers to manage transactions, monitor inventory, and generate reports.
  • Handled customer concerns professionally, resolving issues and maintaining customer loyalty.
  • Answered and managed high volumes of inbound calls, providing prompt and professional assistance to customers.

Education

General Education

Cloud County Community College
Concordia, KS

High School Diploma -

Chase County High School
Cottonwood Falls, KS

Skills

  • Proficient in ComplianceOne, Microsoft Office, Adobe, and AVImark
  • Knowledgeable in compliance, banking laws, and regulations
  • Fraud Prevention Knowledge
  • Rapid Learner
  • Proactive Self-Starter
  • Effective Communication
  • Strong Time Management
  • Upholding Discretion and Ensuring Information Privacy
  • Effective Conflict Management

Timeline

Teller/Customer Service Representative

The Citizens State Bank
06.2023 - Current

Veterinary Assistant/Receptionist

East Emporia Veterinary Clinic
09.2022 - 05.2023

Sales Associate

Bluestem Farm & Ranch
02.2022 - 09.2022

Scale/Counter Specialist

Mid Kansas Cooperative
05.2020 - 12.2021

High School Diploma -

Chase County High School

General Education

Cloud County Community College

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Maggie Matz