Summary
Overview
Work History
Education
Skills
Timeline
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Maggie McLean

Canton,GA

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

5
5
years of professional experience

Work History

General Manager

Roswell Provisions Le Bistro LLC
09.2022 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove month-over-month business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Formulated policies and procedures to streamline operations.

Assistant Manager

Anna Christine Bridal
07.2021 - 09.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Sold and fitted wedding dresses for brides-to-be.
  • Hosted exclusive bridal appointments up to six guests while serving a complimentary bottle of champagne as a hospitality gift.
  • Managed bridesmaids' department including stock, special orders, bridal party contact information, and tracking shipment.

Nanny

Private Family
05.2018 - 07.2021
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

Education

Bachelor of Science - Marketing

Kennesaw State University
Kennesaw, GA
12.2022

Skills

  • Change Implementation
  • Time Management
  • Employee Scheduling
  • Sales Expertise
  • Outsourcing
  • Total Quality Management

Timeline

General Manager

Roswell Provisions Le Bistro LLC
09.2022 - Current

Assistant Manager

Anna Christine Bridal
07.2021 - 09.2022

Nanny

Private Family
05.2018 - 07.2021

Bachelor of Science - Marketing

Kennesaw State University

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Maggie McLean