Maggie Murray
Phoenix,AZ
Summary
Experienced Assistant Manager with retail knowledge in team leadership, project management and operational procedures. Strong ability to handle multiple tasks simultaneously and deliver high-quality customer service. Willing to learn and move up within the company. Hard working and strong communication skills, problem-solving abilities and decision making while maintaining a professional attitude. I have a great work ethic and I am meticulous with any given task. I’m looking forward to finding a new career path and learning new skills and grow as an individual.
Overview
10
10
years of professional experience
Work History
Assistant Bistro Manager
AJ’s Fine Foods
Scottsdale, Az
03.2022 - Current
- Managed daily operations to ensure smooth service and guest satisfaction.
- Trained and mentored staff on food safety and customer service standards.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Reviewed and approved vendor invoices
- Stocked inventory and ordered office and kitchen supplies.
- Maintained positive working relationship with fellow staff and management.
- Handled confidential information with discretion and integrity.
- Answered incoming calls, responded to emails and other inquiries from customers and vendors.
Bistro Team Lead
AJ’s Fine Foods
Scottsdale, AZ
05.2020 - 03.2022
- Maintained records related to stock levels, wastage and inventory.
- Observed food safety and sanitation protocols to reduce germ spread.
- Delegated work to staff, setting priorities and goals.
Bistro Clerk
AJ’s Fine Foods
Scottsdale, AZ
11.2016 - 05.2020
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Processed payments on cash register and counted back change and bills to patrons.
- Assisted customers with orders, answered questions about menu items and made recommendations when requested.
- Warmly greeted visitors to promote great customer service and ordering experience.
Education
High School Diploma -
Thunderbird High School
Phoenix, AZ05.2016
Skills
- Food safety compliance
- Organization skills
- Time management
- Excellent work ethic
- Delivering great customer service
- Adaptive learner
Timeline
Assistant Bistro Manager
AJ’s Fine Foods
03.2022 - Current
Bistro Team Lead
AJ’s Fine Foods
05.2020 - 03.2022
Bistro Clerk
AJ’s Fine Foods
11.2016 - 05.2020
High School Diploma -
Thunderbird High School