Maggie Novak
Columbus,OH
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
3
3
years of professional experience
Work History
On-Duty Manger
The Columbus Zoo And Aquarium
03.2021 - Current
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Oversees the daily retail operations of over 8 retail locations and its associates
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
Youth Sports Coach
Bally Sports
03.2022 - 12.2022
- Supervised practices and contests, prioritizing safety for participants.
- Developed practice guidelines for injury prevention.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
- Taught players how to run specific game plays in order to build cohesive, structured team.
- Collaborated with other coaches to create and execute game plans.
Salon Associate
Canvas Salons
05.2020 - 07.2020
- Minimized infection risks by using required solutions and procedures to clean and sanitize tools.
- Increased revenue through effective customer service and inventory management.
- Offered exceptional service and support to walk-in and scheduled customers.
Education
No Degree - Special Education
The Ohio State University
Columbus02.2027
Skills
- Job Assignments
- Directing Team Members
- Employee Interaction
- Managing Operations and Efficiency
- Security Protocols
- Motivational Leadership
Timeline
Youth Sports Coach
Bally Sports
03.2022 - 12.2022
On-Duty Manger
The Columbus Zoo And Aquarium
03.2021 - Current
Salon Associate
Canvas Salons
05.2020 - 07.2020
No Degree - Special Education
The Ohio State University
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