Maggie Oliver
Howe,OK
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach. I am personable and have an energetic personality that I feel can help me and my place of work in all aspects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
River Valley Pediatric Dentistry
07.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Corresponded with clients through email, telephone, or postal mail.
- Organized, maintained and updated information in computer databases.
Funeral Attendant
Dowden Roberts Funeral Home
06.2023 - 07.2023
- Drove company vehicles to transport remains or families to services.
- Welcomed families and visitors into facility and guided into appropriate visitation rooms or chapel.
- Prepared facilities for funeral visitations and memorial services, arranging chairs and flower arrangements and setting up sign-in books and memorial cards.
- Set up flowers, opened and closed caskets and acted as pallbearer.
- Carried flowers to hearses or limousines for transportation to churches and places of interment.
- Arranged floral tributes and lights around caskets in visitation rooms and chapels.
- Demonstrated empathy and professionalism in handling sensitive situations, building strong relationships with clients.
Assistant Receptionist
Carl Albert State College
08.2022 - 01.2023
- Effectively managed front desk operations, ensuring a professional and welcoming environment for all visitors.
- Increased client retention by providing exceptional customer service during check-in and check-out processes.
- Maintained an organized filing system for confidential documents, ensuring easy access to important information when needed.
- Assisted in resolving client issues by listening attentively to their concerns and connecting them with appropriate resources within the company.
- Collaborated with team members to plan and execute successful office events, fostering a positive work culture.
- Developed strong relationships with clients and colleagues through excellent interpersonal skills, resulting in increased trust and collaboration.
Education
High School Diploma -
Heavener High School
Heavener, OK05.2022
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling
- File Management
Certification
- PT - Phlebotomy Technician
- RDA - Registered Dental Assistant
Timeline
Receptionist
River Valley Pediatric Dentistry
07.2023 - Current
Funeral Attendant
Dowden Roberts Funeral Home
06.2023 - 07.2023
Assistant Receptionist
Carl Albert State College
08.2022 - 01.2023
High School Diploma -
Heavener High School
- PT - Phlebotomy Technician
- RDA - Registered Dental Assistant
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