Maggie Palumbo
Cleveland,OH
Summary
Dynamic marketing professional with a strong track record of developing innovative strategies and executing impactful campaigns in fast-paced environments, showcasing adaptability and strategic thinking. Expertise in analyzing market trends and consumer behavior to enhance marketing effectiveness and drive results. Eager to transition into a new field, bringing a robust foundation in data-driven decision-making and project management skills to contribute to organizational success. Committed to leveraging analytical insights to create compelling marketing solutions that resonate with target audiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Operations Associate
Peerly
Remote
- Current
- Manage automated communication workflows using CRM tools to support efficient and timely customer outreach
- Coordinate high volume outbound messaging while ensuring accuracy, consistency, and adherence to established processes
- Maintain and update customer data to ensure integrity and reliability across communication systems
- Analyze engagement metrics and communication trends to support workflow optimization and customer engagement improvements
- Support operational processes and collaborate cross functionally to improve communication workflows and customer engagement
Inflight Catering Coordinator
Flexjet
Richmond Heights, OH
09.2024 - 11.2025
- Managed high volume operational workflows while maintaining strong relationships with vendors and internal teams
- Collaborated cross functionally to execute time sensitive client requests and ensure a high level of service
- Coordinated logistics, communication, and scheduling across multiple stakeholders to support efficient operational execution
- Resolved service issues and maintained client satisfaction in fast paced and high pressure environments
- Maintained accurate records and supported operational processes through strong organization and attention to detail
Regional Marketing Intern
Foundations Health Solutions
Hudson, OH
05.2023 - 08.2023
- Planned and coordinated marketing events and outreach initiatives to support engagement and brand visibility
- Conducted market and competitor research to identify opportunities for growth and improved positioning
- Supported execution of digital marketing campaigns and outreach strategies
- Collaborated on messaging, audience targeting, and communication initiatives to improve engagement and campaign effectiveness
- Tracked and reported performance metrics to support strategic decision making and operational insights
Education
Bachelor of Business Administration - Marketing
Ohio University, College of Business
Athens, OH05.2024
Skills
- Verbal and written communication
- Deadline management
- CRM management
- Campaign execution
- Customer segmentation
- Cross-channel marketing
- Paid search campaigns
- Data entry
Certification
- AI for Research and Insights | Google | Issued May 2026
- AI for Brainstorming and Planning | Google | Issued May 2026
- AI Fundamentals | Google | Issued May 2026
LEADERSHIP AND ACTIVITIES
Pi Sigma Epsilon
Member | January 2022 to May 2024 Alpha Xi Delta
Member and Event Planner | August 2020 to May 2024 Pi Sigma Epsilon
Member | January 2022 to May 2024 Alpha Xi Delta
Member and Event Planner | August 2020 to May 2024
Timeline
Inflight Catering Coordinator
Flexjet
09.2024 - 11.2025
Regional Marketing Intern
Foundations Health Solutions
05.2023 - 08.2023
Operations Associate
Peerly
- Current
Bachelor of Business Administration - Marketing
Ohio University, College of Business