MAGGIE PARNELL

Graphic Design/Video Editing

• Graphic design and short-form video editing for social media and promotional content

Laundry Attendant

• Maintained laundry operations, organization, sanitation, and time efficiency standards.

Farmers Market Vendor

• Handled customer sales, product setup, inventory, and vendor operations in a fast-paced environment.

Spa Coordinator / Barista Barista

• Managed guest scheduling, customer service, beverage preparation, and front desk support.

Barista / Store Manager

• Oversaw daily store operations, customer service, cash handling, inventory, and staff coordination.

Food Manufacturing

• Assisted with food preparation, packaging, sanitation, and production workflow.

Direct Sales

• Built customer relationships, promoted products, managed transactions, and maintained client communication.

• Increased store profitability by implementing cost-saving measures in overhead and efficient inventory management strategies while maintaining vendor relationships to secure best cost for purchases.
• Responsible for hiring, training, and maintaining values and integrity with each employee.
• Enhanced company efficiency by identifying bottlenecks in processes and proposing effective solutions.
• Secured new wholesale accounts, and space event rentals for the company.
• Quickly scheduled and secured low-cost, quality output maintenance repairs to ensure smooth daily operations.

• Built strong relationships with clients through consistent communication and excellent customer service.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.
• Hired, trained, and oversaw new producers and all new written business.
• Built team rapport and productivity within a lively and small start-up agency.
• Handled challenges within hard market sales by teaching curriculum's on selling value and practicing exceptional client care.

• Processed applications, endorsements, renewals, rewrites & cancellations.
• Handled inbound calls from policyholders and answered inquiries on policy-related issues.
• Executed all policy changes, and claims or policy-related issues for each policy's duration.

• Increased sales while maintaining exceptional customer service.
• Trained, supervised, and evaluated staff, to improve skills and achieve daily objectives.
• Ensured the most enjoyable shopping experience for regular customers, achieving long-term relationships.
• Monitored retail operating costs, budgets, and resources.

STARTED AS CASHIER -

TRANSITIONED TO MARKET PRODUCTION:

• Administered the production of the highest quality market products & labeling.
• Improved production efficiency by streamlining assembly line processes and optimizing equipment usage.
• Reduced manufacturing waste by implementing quality control measures and conducting regular inspections.

Certified Commercial Dairy Producing Gourmet Cheeses

• Handled milking practices of goats while maintaining cleanliness, care for the animal and sterile technique.
• Assisted executive/owner in all aspects including veterinarian procedures, bookkeeping, farm maintenance, and national goat shows.
• Delivered high yield cheese production, packaging, direct selling, and delivery.