Tina Barron
San Antonio,TX
Summary
Dynamic Service Manager with a proven track record at Texas Roadhouse, excelling in revenue growth through consultative selling and relationship building. Achieved top rankings in customer satisfaction by mentoring staff and implementing effective upselling strategies, resulting in increased average check totals and enhanced client retention. Goal-oriented and driven to exceed performance metrics.
Service management professional known for high standards and results orientation. Proven track record in optimizing service processes and enhancing team performance. Strong focus on collaboration and adaptability, ensuring reliable support and flexibility in dynamic settings. Demonstrated expertise in team leadership and customer relationship management.
Overview
9
9
years of professional experience
Work History
Service Manager
Texas Roadhouse
Hollywood Park, TX
04.2017 - Current
Led daily front of house operations for a high volume restaurant generating significant annual revenue.
Drove sales through strategic upselling, promotions, and staff coaching, consistently exceeding company benchmarks.
Built strong customer relationships, resolving concerns and converting dissatisfied guests into repeat customers.
Trained and mentored sales focused service staff, improving check averages and customer satisfaction scores.
Sales related achievements
Increased average check totals through effective upselling and coaching technique.
Consistently ranked among top performing managers in customer satisfaction metric.
Education
High School Diploma -
Roosevelt High School
San Antonio, TXSkills
Relationship building & client retention
Consultative selling & Upselling
Revenue Growth & performance metrics
Goal oriented & commission driven mindset
Time management and multitasking
Timeline
Service Manager
Texas Roadhouse
04.2017 - Current
High School Diploma -
Roosevelt High School