Margarita Ramos
Quincy,WA
Summary
Compassionate Special Education Paraprofessional offering excellent skills in devising student strategies and monitoring classroom activities. Pursuing a similar position where a well-qualified individual with an understanding of autism spectrum disorder and learning disabilities is highly sought.
Overview
3
3
years of professional experience
Work History
Coffee Barista
Pearl Lopez
06.2021 - 04.2024
- Maintained cleanliness and sanitation of customer-facing work area and dining room space to meet governmental and organizational safety and health guidelines
- Completed successful daily cash audits to correctly balance drawers at end of shifts
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards
- Monitored supply levels at counter and maintained customer areas to meet typical demands
- Controlled line and crowd with quick, efficient service
- Made and served brand-specific café beverages with focus on speed, quality and consistency
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices
- Recommended products based on solid understanding of individual customer needs and preferences
- Addressed specific customer questions and requests, fielding to manager issues outside of scope
- Cleaned counters, machines, utensils, and seating areas daily
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Maintained regular and consistent attendance and punctuality
Babysitter
Jesus
01.2021 - 04.2024
- Assisted children with homework assignments and special projects across different subjects
- Prepared healthy, age-appropriate snacks and meals
- Studied and researched food allergies to understand requirements for individuals with such conditions
- Organized and cleaned home after activities by picking up toys and straightening up playroom
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Cashier/Customer Service
Alejandra Rodriguez
06.2023 - 11.2023
- Handled customer inquiries, answered questions, and resolved problems in a timely manner
- Maintained our kitchen clean and organized
- Prepped drinks.
Substitute Paraprofessional
Quincy School District
05.2023 - 06.2023
- Stood in for absent staff members to conduct one-on-one instruction in all subjects
- Provided a safe, comfortable, and stimulating environment for children
- Worked one-on-one full day with a child with autism and cerebral palsy
- Found new ways to communicate with children
- Helped the child stay engaged in daily tasks.
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Adhered to predetermined behavior and academic plans and collaborated on adjustments.
Education
Psychology -
Washington State University
High School Diploma -
Quincy High School
Associate of Applied Science -
Big Bend Community College
06.2022
Skills
- Routine management
- Meal Planning and Preparation
- Scheduling
- Cleaning
- Time management
- Following directions
- Maintaining safe environment
- Bilingual
- Communications Strategies
- Professional Relationships
- Mobile Devices
- Shift Work
- Billing and Payment Processing
- Available Weekends
- Customer Preferences
- Till Counting
- Customer Interaction
- High-Volume Environments
- Process Payments
- Safe Work Practices
- Performance Improvement
- Learning Styles
- Guest Satisfaction
- Operational Development
- Patient Awareness
- Conflict Resolution
- Guest Registration
- Telephone Etiquette
- Verbal and Written Communication
- Calendar Management
- Responsible
- Behavioral support
- Special Education Support
- Disability Awareness
- Behavior improvements
- Teacher Collaboration
- Classroom support
- Student Learning Support
- Social development and integration
Timeline
Cashier/Customer Service
Alejandra Rodriguez
06.2023 - 11.2023
Substitute Paraprofessional
Quincy School District
05.2023 - 06.2023
Coffee Barista
Pearl Lopez
06.2021 - 04.2024
Babysitter
Jesus
01.2021 - 04.2024
Psychology -
Washington State University
High School Diploma -
Quincy High School
Associate of Applied Science -
Big Bend Community College