Maggie Sheehan
Manchester
Summary
Detail-oriented professional with strong communication skills and a proven track record in managing guest inquiries. Expertise in coordinating seating arrangements and resolving concerns to ensure positive customer experiences. Demonstrated ability to enhance service quality and maintain high satisfaction levels.
Overview
6
6
years of professional experience
Work History
Host
Max Downtown
Hartford
09.2025 - Current
- Assisted servers by communicating guest needs and preferences promptly.
- Managed reservations and coordinated seating arrangements efficiently.
- Resolved guest inquiries and concerns with professionalism and courtesy.
Babysitter
N/A
01.2020 - Current
- Prepared nutritious meals and snacks according to dietary guidelines.
- Maintained a safe and clean environment for children's activities.
- Communicated effectively with parents about daily activities and needs.
- Assisting with meals, snacks, and bedtime routines for the children.
Cashier
Highland Park Market
Manchester
05.2022 - 08.2025
- Executed customer transactions efficiently at Highland Park Market.
- Trained new employees on operational procedures and service standards.
Education
Bachelor - Economics
University of Connecticut
Storrs, CT05-2028
High School Diploma -
East Catholic High School
Manchester, CT05-2024
Skills
- Data analysis
- Customer service
- Time management
- Effective communication
- Team collaboration
- Conflict resolution
- Sales strategies
- Professional appearance
Accomplishments
Honor Roll student during high school
Affiliations
Volunteer with Rebuilding Manchester
Timeline
Host
Max Downtown
09.2025 - Current
Cashier
Highland Park Market
05.2022 - 08.2025
Babysitter
N/A
01.2020 - Current
Bachelor - Economics
University of Connecticut
High School Diploma -
East Catholic High School