Maggie Tracy
Bartender/Server
Penn Yan,NY
Summary
My career in the service industry began with bussing and serving tables. As I grew with the company, my skills expanded to bartending, expediting, managing the floor and working private events. The restaurant I have worked at for the past nine years is a very high-volume local and tourist attraction in Lake Placid, NY. I have created a great rapport with many patrons and have helped maintain the family-friendly environment Lisa G's has built itself upon.
Outside of my place of employment, I have been hired privately to help with special events and weddings and am always willing to contribute wherever needed. I am a motivated and dependable worker that is ready to be a part of the team.
Overview
9
9
years of professional experience
Work History
Bartender/ Server
Lisa G's Restaurant
Lake Placid , NY
05.2013 - Current
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items to help customers make their decisions based on taste and interest.
Education
Associate of Science - Nursing
Clinton Community College
Plattsburgh, NY06.2023
Skills
- Order Accuracy and Delivery
- High-Volume Dining
- Transactions and Cash Handling
- Customer Service and Rapport
- Anticipating Guest Needs
- Greeting and Seating Guests
Timeline
Bartender/ Server
Lisa G's Restaurant
05.2013 - Current
Associate of Science - Nursing
Clinton Community College
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