Summary
Overview
Work History
Education
Skills
Languages
Websites
References
Timeline
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Maggie Wentzloff

Traverse City,MI

Summary

Dedicated server and bartender with a proven track record in delivering exceptional customer service and enhancing guest experiences. Committed to efficiency and adaptability in high-volume environments.

Overview

7
7
years of professional experience

Work History

Server/Bartender

The Parlor
Traverse City, MI
05.2025 - Current
  • Managed food and beverage orders efficiently for diverse clientele.
  • Provided exceptional service to high volume of daily customers.
  • Resolved customer complaints swiftly to enhance guest satisfaction.

Tasting Room Associate

2 Lads Winery
Traverse City, MI
07.2023 - 12.2024
  • Guided customers through wine selections and tasting notes.
  • Educated guests on winemaking processes and vineyard practices.
  • Collaborated with team members to deliver exceptional customer service.

Server

The Omelette Shoppe
Traverse City, MI
08.2022 - 08.2023
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained cleanliness and organization of dining area and service stations.

Server

Don's Drive In
Traverse City, MI
05.2021 - 08.2023
  • Provided excellent customer service in a fast-paced dining environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Doctor's Assistant

Grand Traverse Ophthalmology Clinic
Traverse City, MI
04.2020 - 09.2020
  • Prepared examination rooms and sterilized equipment for procedures.
  • Assisted physicians with patient examinations and treatments.

Retail Sales Associate

Posh
Traverse City, MI
05.2019 - 08.2020
  • Assisted customers with product selection and provided personalized recommendations.
  • Maintained store appearance by organizing merchandise and ensuring cleanliness.

Education

Bachelor of Arts - Statistics

Michigan State University
East Lansing, MI
05-2027

Associate of Arts - General Studies

Northwestern Michigan College
Traverse City, MI
12-2023

Skills

  • Data analysis
  • Statistical modeling
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Presentation skills

Languages

French
Professional

References

References available upon request.

Timeline

Server/Bartender

The Parlor
05.2025 - Current

Tasting Room Associate

2 Lads Winery
07.2023 - 12.2024

Server

The Omelette Shoppe
08.2022 - 08.2023

Server

Don's Drive In
05.2021 - 08.2023

Doctor's Assistant

Grand Traverse Ophthalmology Clinic
04.2020 - 09.2020

Retail Sales Associate

Posh
05.2019 - 08.2020

Bachelor of Arts - Statistics

Michigan State University

Associate of Arts - General Studies

Northwestern Michigan College
Maggie Wentzloff