Maggie Lee Sneed, API, AINS
Troy,AL
Summary
Skilled underwriter specializing in Personal Lines, offering more than ten years of experience in insurance. Highly adept in underwriting moderate to complex policies, achieving new business and renewal goals and maintaining loss control and risk management levels. Instrumental in facilitating development and deployment of new products.
Overview
10
10
years of professional experience
Work History
Personal Lines Underwriting Specialist/High Value
Auto-Owners Insurance Company
Montgomery, AL
01.2017 - Current
- Processed 125-200 transactions weekly with consistent accuracy and strong attention to critical details while working remotely
- Monitored underwriting teams' performance and provided mentoring to achieve personal and department production goals
- Evaluated high value account inspections according to risk, hazard, and exposure guidelines and made appropriate underwriting decisions
- Created and provided detailed reports of reconstruction costs and home characteristics to client/agent in way that was easy to understand and give them confidence in amount suggested
- Identify and contribute ideas and opportunities for growth and improvement in work processes
- Work with leadership team to implement new changes
- Approached and solved problems with imitative and sound judgement
- Received annual bonuses for past 10 years due to best practices above
Field Claims Representative
Auto-Owners Insurance Company
Montgomery, AL
04.2013 - 01.2017
- Investigated and assembled facts, determined policy coverage, evaluated amount of loss and analyzed legal liability
- Handled multi-line property and casualty claims in assigned territory with emphasis on property claims
- Worked toward resolution of claims and attended arbitration, mediation, depositions, and trials as necessary
- Complied with company and insurance client's guidelines in claims processes, along with estimate writing and closing of claims
- Created accurate residential & commercial repair/replacement cost estimates based on expert knowledge of means and methods of construction
- Maintained adequate reserves to cover expected losses, working effectively within corporate policies to stay consistent
- Summarized claims in excess of authority and submitted to manager for approval
Automobile Claims Representative
Auto-Owners Insurance Company
Montgomery, AL
12.2011 - 04.2013
- Interviewed policyholders to verify information and obtain additional details.
- Provided quality customer service to all assigned, insured and claimants throughout claims process to deliver timely service to customers
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
- Processed high volume of bodily injury claims efficiently while working in fast-paced environment
- Managed asset recoveries for claims, including salvage and subrogation
Education
Associate in Insurance -
The Institutes, Risk & Insurance Knowledge Group
04.2021
Associate in Personal Insurance -
The Institutes, Risk & Insurance Knowledge Group
03.2021
Associate in Residential Estimating -
Vale Training School
Mechanicsburg, PA04.2013
Bachelor of Science - Business Administration/Marketing
Troy University
Troy, AL12.2011
Skills
- Adaptability and Flexibility
- Strong Collaboration Skills working within Team
- Professional Oral and Written Communication Skills
- Strong Understanding of Insurance to Value
- Background in Home and Auto Claims and Underwriting
Timeline
Personal Lines Underwriting Specialist/High Value
Auto-Owners Insurance Company
01.2017 - Current
Field Claims Representative
Auto-Owners Insurance Company
04.2013 - 01.2017
Automobile Claims Representative
Auto-Owners Insurance Company
12.2011 - 04.2013
Associate in Insurance -
The Institutes, Risk & Insurance Knowledge Group
Associate in Personal Insurance -
The Institutes, Risk & Insurance Knowledge Group
Associate in Residential Estimating -
Vale Training School
Bachelor of Science - Business Administration/Marketing
Troy University