Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
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Margit Svanoe

Bowling Green,KY

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Lancome Brand Lead

Dillard's
03.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Assistant Store Manager

Ashcroft & Oak Jewelers
12.2021 - 04.2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Created and maintained safe and secure work environments for employees.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Independent Beauty Consultant Consultant

Mary Kay
12.2008 - 03.2024

Assistant Store Manager

Kay Jewlers
11.2018 - 12.2021

Assisted Store Manager in daily business, coaching new employees, achievement of sales goals and standards, customer service, cash management

Sales Associate

Penn Station East Coast Subs
08.2018 - 09.2018

Dough Maker

Riley's Bakery
05.2018 - 08.2018

Accountant, Payroll Associate

BG Business Solutions
01.2017 - 03.2018

Education

Certified Diamontologist - Diamonds And Gemstones

Diamond Council of America
08.2019

Associate Degree In Accounting, Payroll And Taxes -

Chamber of Business And Taxes
Nuremberg, Germany
02.1991

Skills

    Sales Management Skills,

    Coaching employees into leadership

Accomplishments

Moved up from a Sales Associate to Sales Assistant Store Manager,

received my American Citizenship in June 2021

Certification

- Certified Tax and Business Consultant Assistant with a degree in Accounting and Payroll

- Certified Diamontologist

- Sales Management Training

Additional Information

In June 2008, I moved from Würzburg-Germany to Bowling Green, Kentucky.

I started my career in sales at the GAP in Bowling Green, Kentucky.

In June 2021, I completed successful the test to an American citizen.


In my free time, I enjoy helping my family, taking care of my six pets, and I am also a volunteer from the Bowling Green Humane Society.

Languages

German
Native or Bilingual
English
Professional Working

Timeline

Lancome Brand Lead

Dillard's
03.2024 - Current

Assistant Store Manager

Ashcroft & Oak Jewelers
12.2021 - 04.2024

Assistant Store Manager

Kay Jewlers
11.2018 - 12.2021

Sales Associate

Penn Station East Coast Subs
08.2018 - 09.2018

Dough Maker

Riley's Bakery
05.2018 - 08.2018

Accountant, Payroll Associate

BG Business Solutions
01.2017 - 03.2018

Independent Beauty Consultant Consultant

Mary Kay
12.2008 - 03.2024

Certified Diamontologist - Diamonds And Gemstones

Diamond Council of America

Associate Degree In Accounting, Payroll And Taxes -

Chamber of Business And Taxes
Margit Svanoe