Amanda J. Bishop
Tacoma,WA
Summary
Results-oriented professional with extensive experience at Lance, specializing in team leadership and training facilitation. Demonstrated success in brand promotion and event representation, significantly enhancing product knowledge and driving sales growth. Skilled in relationship building and implementing training programs that elevate team performance and improve customer satisfaction.
Overview
23
23
years of professional experience
Work History
Lead Artist and Trainer for Lancome Cosmetics
Lancome Cosmetics
Tacoma, USA
01.2014 - Current
- Conducted at counter, training sessions for makeup artists and beauty advisors to enhance product knowledge and application techniques.
- Represented the brand as a makeup artist for a designated region, promoting and demonstrating the company’s products at offsite events and store locations.
- Provided professional makeup services for clients, including bridal makeup, and special event makeup.
- Traveled extensively within the region and out of state to support various brand initiatives and meet sales goals.
- Maintained a deep understanding of the latest makeup trends, techniques, and product innovations to stay ahead in the industry.
Cosmetic/ Fragrance Department Manager
Macy’s
Tacoma, USA
01.2009 - 01.2014
- Cultivated strong vendor relationships and negotiated favorable terms for promotions.
- Oversaw daily operations for high-volume retail department, ensuring efficient service and customer satisfaction.
- Trained and mentored staff to enhance customer service skills.
- Facilitated bi-weekly team meetings with counter managers to analyze business results and align on priorities.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Implemented targeted merchandising and promotional strategies, driving department sales performance.
- Cultivated strong vendor relationships and negotiated favorable terms for promotions.
Lancome Sales and Training Coordinator
Macy’s
Tacoma, USA
01.2003 - 01.2009
- Onboarded and trained new sales team members, creating a foundation for their success with essential skills and knowledge.
- Analyze sales data and market trends to identify opportunities and challenges.
- Collaborate with counter managers and executive team to create promotions and sales campaigns.
- Conducted individual meetings to review goals, share best practices, and deliver ongoing coaching and support, enhancing team performance.
- Analyzed sales data and market trends to identify opportunities and challenges.
- Attended and participated in meetings and seminars to obtain information for use in training programs.
- Supported visual merchandising by strategically arranging product placement to enhance customer engagement.
Skills
- Team leadership
- Training facilitation
- Event representation
- Brand promotion
- Communication skills
- Relationship building
References
Available upon request
Timeline
Lead Artist and Trainer for Lancome Cosmetics
Lancome Cosmetics
01.2014 - Current
Cosmetic/ Fragrance Department Manager
Macy’s
01.2009 - 01.2014
Lancome Sales and Training Coordinator
Macy’s
01.2003 - 01.2009