Rayven Aguirre
Mansfield
Summary
Dynamic Operations and Merchandising Team Lead with a strong focus on process improvement and team development. Successfully streamlined merchandise planning, enhancing operational efficiency and fostering a positive work environment through effective training initiatives.
Overview
23
23
years of professional experience
Work History
Operations, Merchandising & Cosmetics Team Lead
Belk Department Store
McKinney, TX
09.2019 - Current
- Led cross-functional teams in executing promotional events, boosting customer engagement.
- Monitored stock levels, ensuring timely replenishment of merchandise on the sales floor.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Followed shipping and receiving procedures for goods and materials.
- Streamlined processes for merchandise planning, resulting in improved operational efficiency across departments.
- Executed in-season pricing strategies, promotions, and markdowns to reach financial targets.
- Executed planogram setups for each truck delivery, ensuring compliance with company merchandising standards.
- Educated customers on proper cosmetics and skincare application techniques. Conducted in-store demonstrations to showcase product usage and benefits. Assisted customers in selecting suitable products for their skincare needs.
- Executed customer notifications via email and phone calls regarding upcoming events and presales.
- Updating the company social media website with images and videos of our featured products and sales, modeling and graphic design.
- Executed updates to cosmetic gondolas, ensuring alignment with brand standards of Clinique, Estée Lauder, and Lancôme.
- Advocated for achievement of daily sales credit and customer service objectives to enhance overall performance.
Visual Merchandiser, Area Manager
Kohls Department Store
Mansfield, TX
01.2007 - 09.2019
- Directed weekly team meetings to oversee price markup and markdown strategies.
- Revamped mannequin displays, resulting in increased customer interest and engagement. Implemented innovative display strategies that enhanced product visibility and appeal. Achieved improved store aesthetics through effective display management.
- Oversaw execution of floor sets and planogram modifications to enhance product visibility. Coordinated with merchandising teams to align visual strategies with sales objectives. Drove improvements in store layout to optimize customer experience.
- Organized and displayed merchandise from weekly truck shipments to enhance product visibility and compliance with company standards.
- Weekly truck unload and loading the current truck with DC bound shipments.
- RTV's picking and packing for outbound shipping.
- Store wide graphic installation and audits per company standards.
- Weekly webcall meetings with the other visuals in the district, sharing insights into successful tips and tricks for difficult installs and sharing ideas on perfecting displays.
- Oversaw customer service operations and guided team in credit sales and service initiatives.
- Assisted in processing online orders through efficient picking and packing methods. Supported inventory management by organizing products for shipment. Contributed to timely order fulfillment to enhance customer satisfaction.
- Assisted with inventory control, RFID ticketing and merchandise protection sensors.
Remodel Associate, Tire and Lube Express Tech
Walmart
Mansfield, TX
01.2003 - 09.2007
- Service greeter and writer for tire and lube express.
- Cutting and measuring fabric for customers using company pricing tools and a fabric cutting table.
- Oversaw painting, cleaning, and resetting of fixtures to enhance store presentation for re-grand opening.
- Facilitated point of sale transactions, emphasizing speed and accuracy.
- Organized and displayed merchandise on shelves to enhance product visibility and accessibility after daily deliveries.
- Managed inventory tracking and maintained accurate stock levels.
- Executed creation of fabric remnants at discounted prices to expedite sales of limited stock.
Education
High School Diploma -
Zion Christian Academy
KokomoSkills
- Time Management
- Team leadership
- Merchandising
- Strong work ethic with focus on meeting and exceeding daily goals
- Staff training and development
- Problem-solving aptitude
- Professional and courteous
- Attention to detail
- Verbal and written communication
- Customer service
- Ability to work well in a team environment or solo
- Dependable and Loyal
Timeline
Operations, Merchandising & Cosmetics Team Lead
Belk Department Store
09.2019 - Current
Visual Merchandiser, Area Manager
Kohls Department Store
01.2007 - 09.2019
Remodel Associate, Tire and Lube Express Tech
Walmart
01.2003 - 09.2007
High School Diploma -
Zion Christian Academy