Magin Figueroa

I speak on behalf of Eli Lilly at their scheduled lunches or dinners to the clinical staff about Omvoh for our IBD or Crohn's patients. I educate on the indications of the medication, possible adverse reactions, clinical data and trials as well as how to get the medication covered through their insurance policies or patient assistant programs.

I speak for J&J on behalf of Tremfya, educating clinical staff on medication indications, adverse reactions, clinical data, and trials, ensuring access through health plan coverage and patient assistance programs.

• Assisted providers with procedures, specimen collection, and medication administration.
• Coordinated patient intake, rooming, and visit flow to support efficient clinic operations.
• Documented patient histories, medications, and vital signs in electronic medical records.
• Prepared examination rooms and sterilized instruments for specialty provider visits.
• Educated patients on pre-visit instructions, follow-up care, and treatment preparations.
• Communicated laboratory results, referrals, and appointment updates with patients and care teams.
• Managed prior authorizations, prescription requests, and insurance-related documentation accurately.
• Supported front office and clinical staff with scheduling, chart preparation, and workflow coordination.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
• Collected and documented patient medical information such as blood pressure and weight.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Prepared and administered medications to alleviate patient symptoms.

• Supervised clinical staff, ensuring compliance with pulmonary care protocols and daily workflow priorities.
• Monitored EMR documentation for accuracy, completeness, and timely clinical follow-up.
• Trained staff on infection control, equipment use, and standardized clinical procedures.
• Coordinated patient rooming, triage, and chart preparation to support efficient provider schedules.
• Reviewed clinical operations and adjusted staffing coverage to maintain consistent patient flow.
• Resolved workflow issues across front and back office teams to improve service coordination.
• Reinforced adherence to HIPAA, safety standards, and practice policies during daily operations.
• Evaluated patient care processes and implemented improvements to support quality and efficiency.
• Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.