Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maglayne Puebla

Hollywood,United States

Summary

Dynamic Branch Leader at Amscot Financial with a proven track record in cash handling and customer service. Enhanced transaction accuracy through innovative double-check systems, significantly reducing errors. Skilled in team management and fostering a welcoming environment, ensuring exceptional service and efficiency in high-volume settings.

Overview

6
6
years of professional experience

Work History

Branch Leader

Amscot Financial
08.2022 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Monitored and reported suspicious activity in line with bank security policies.
  • Reduced queue times during peak hours with effective cash handling and prompt service.
  • Reduced errors in transaction processing by implementing double-check system for large withdrawals and deposits.
  • Executed wire transfers, stop payments and account transfers.
  • Received mortgage, loan or public utility bill payments, verifying payment dates and amounts due.

Front Desk Receptionist

Custom Kraft
01.2020 - 08.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

Miami Springs Senior High School
Miami, FL

Skills

  • Team management
  • Sales leadership
  • Staff development
  • Innovation skills
  • Customer service
  • Attention to detail
  • Cash handling
  • Collections

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Branch Leader

Amscot Financial
08.2022 - Current

Front Desk Receptionist

Custom Kraft
01.2020 - 08.2022

High School Diploma -

Miami Springs Senior High School

Similar Profiles

CREATE PROFILE