Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Magnolia Castaneda

Freehold,NJ

Summary

Knowledgeable Business Development Representative well-versed in current industry, market and product trends. Consults with customers, builds strong relationships and increases sales numbers. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Business Development Representative

BlueJeans By Verizon
03.2022 - Current
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Utilized knowledge of industry trends to develop value-added solutions and approaches for target audiences.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Solution Specialist

Verizon Wireless
01.2017 - 03.2022
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets.
  • Installed operating systems, set up emails and updated programs.
  • Answered customer questions about billing, account issues and upgrade possibilities.
  • Recommended new products and services to customers.
  • Conducted troubleshooting and diagnostic procedures on customer devices.

Sales Representative

T-Mobile
01.2015 - 01.2017
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.

Education

High School Diploma -

Freehold Borough High School
Freehold, NJ
06.2011

Skills

  • Software Testing and Validation
  • Performance Evaluation and Optimization
  • Customer Relationship Management
  • Strong Interpersonal and Communication Skills
  • Troubleshooting Product Problems
  • Account Management
  • Sales Quota Achievement
  • Prospecting and Cold Calling

Languages

Spanish
Native or Bilingual

Timeline

Business Development Representative

BlueJeans By Verizon
03.2022 - Current

Solution Specialist

Verizon Wireless
01.2017 - 03.2022

Sales Representative

T-Mobile
01.2015 - 01.2017

High School Diploma -

Freehold Borough High School

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Magnolia Castaneda