Dynamic Human Resources Manager with a strong work ethic and a proven track record at Grant Thornton, enhancing HR processes and compliance. Skilled in performance improvement and fostering open communication, I effectively resolved employee disputes while maintaining confidentiality, driving organizational success through strategic initiatives and exceptional customer service.
Overview
13
13
years of professional experience
Work History
Produce Team Member
Whole Food Market
09.2024 - Current
Enhanced customer satisfaction by providing exceptional service and product knowledge.
Improved workflow efficiency by maintaining clean workspaces and well-organized backroom storage areas.
Contributed to the achievement of sales targets by consistently promoting seasonal items or featured specials.
Maintained well-stocked and visually appealing display cases to attract customers.
Safeguarded food safety standards by adhering to sanitation guidelines and store policies.
Collaborated with team members to ensure consistent quality and freshness of products.
Human Resources Officer
United Nations
08.2021 - 09.2023
Maintained accurate personnel records, ensuring privacy standards were met in accordance with relevant regulations.
Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
Coordinated onboarding processes for new hires, integrating them seamlessly into the workplace environment.
Streamlined recruitment processes for improved efficiency in hiring top talent.
Conducted thorough performance evaluations to identify areas of improvement and provide constructive feedback to employees.
Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
Human Resources Manager
Carlcare International Company
07.2017 - 07.2021
Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
Motivated employees through special events, incentive programs, and constructive feedback.
Human Resources Manager
Grant Thornton
04.2012 - 06.2017
Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Organized and led staff orientation programs and training to promote collaboration.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Provided expert guidance on labor laws and regulations, mitigating legal risks for the organization.
Processed employee claims involving performance issues and harassment.
Facilitated open communication channels between employees and management by conducting regular town hall meetings or roundtable discussions.
Implemented performance reviews and motivational strategies to elevate HR team results.
Motivated employees through special events and incentive programs.