Venix
Maha Tony
Doha
Summary
Experienced pharmacist with over a decade of expertise in pharmaceutical operations across retail, hospital, and healthcare center settings. Skilled in dispensing medications, patient counseling, insurance approvals, inventory management, and compliance with regulatory standards. Adept at supervising pharmacists and technicians, ensuring operational efficiency, and maintaining meticulous records. Passionate about delivering exceptional patient care and upholding high standards of pharmaceutical practice.
Overview
15
15
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Branch Manager
Kulud Pharmacy
02.2026 - Current
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Maintained friendly and professional customer interactions.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
Pharmacist
Kulud Pharmacy
04.2023 - Current
- Dispense medications and provide patient counseling in accordance with good pharmacy practices.
- Ensure inventory accuracy as Expiry In-Charge, including receiving stocks, reporting shortages, and placing daily orders.
- Secure insurance approvals to facilitate efficient reimbursement processes.
- Supervise and coordinate pharmacy technicians and assistants in daily tasks, such as receiving, packing, refilling, and certifying medical kits.
- Maintain compliance with Qatari laws and regulations set by the Pharmacy and Drug Control Authority.
- Oversee the handling and documentation of prescription-only medications.
Pharmacist
Qatar Petroleum (Qatar Energy) Healthcare Center
06.2016 - 06.2019
- Dispensed medications and generated unique barcodes for pharmaceuticals and medical kits to ensure accuracy and prevent duplication.
- Managed inventory, reported stock shortages, and ensured timely replenishment.
- Supervised pharmacy technicians, maintaining compliance with standard operating procedures and regulations.
- Handled psychotropic and narcotic substances, maintaining meticulous records as per Qatari law and the Ministry of Public Health.
- Ensured accurate record-keeping in drug registry logbooks, adhering to all regulatory requirements.
Pharmacist
Om ElMasrien Hospital
09.2012 - 06.2013
- Dispensed medications to inpatients and outpatients.
- Collaborated with healthcare professionals to ensure accurate treatments.
Retail Pharmacist
Dr. Mostafa Eldarder Pharmacy
08.2011 - 08.2012
- Dispensed prescription and over-the-counter medications.
- Provided counseling on proper medication use and potential side effects.
- Managed daily pharmacy operations, including stock monitoring and customer service.
Education
BSc. Degree - Pharmaceutical Science
6th October University
Egypt08-2011
Digital Media Diploma -
American University in Cairo
03-2023
Skills
Pharmaceutical Expertise: Patient counseling, medication dispensing, inventory management, and regulatory compliance
Insurance Coordination: Skilled in obtaining insurance approvals and facilitating patient reimbursement
Customer Service: Strong interpersonal skills to build trust and foster positive patient relationships
Software
BDI
Adobe premier
Microsoft
Certification
Leadership Training – August 2018
Volunteering Activities
- Creating various visual content for Qatar energy and youtube.
- Participated in Awareness Campaign Against Addiction through the World Health Organization (WHO).
- Prepared and trained participants in the “I’m Thinking Program,” based on the CORT program, with Giving Without Limit Organization.
- Served as Head of the Cultural Committee at the university student union.
Timeline
Branch Manager
Kulud Pharmacy
02.2026 - Current
Pharmacist
Kulud Pharmacy
04.2023 - Current
Pharmacist
Qatar Petroleum (Qatar Energy) Healthcare Center
06.2016 - 06.2019
Pharmacist
Om ElMasrien Hospital
09.2012 - 06.2013
Retail Pharmacist
Dr. Mostafa Eldarder Pharmacy
08.2011 - 08.2012
BSc. Degree - Pharmaceutical Science
6th October University
Digital Media Diploma -
American University in Cairo