Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

Mahamad Abubeker

Syracuse,NY

Summary

Dynamic professional with a proven track record in customer service and problem-solving, honed at Street Game and Sky Zone Trampoline Park. Excelled in teamwork and collaboration, ensuring customer satisfaction and safety. Skilled in time management and adept at quick task completion, significantly enhancing operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Retail Sales Associate and Cashier

Street Game
09.2023 - Current

Greet customers and provide assistance in locating products. Offer product recommendations based on customer needs. Maintain store cleanliness and organize merchandise displays. Process sales transactions and handle returns or exchanges. Handle customer inquiries and resolve complaints professionally.

Lead Court Monitor

Sky Zone Trampoline Park
10.2023 - 12.2024

Ensuring the safety of guests on the trampoline courts by actively monitoring their activity, enforcing Sky Zone safety rules, and providing excellent customer service while maintaining a positive and interactive experience for all participants; this includes closely watching the court, interacting with jumpers, and addressing any potential safety concerns immediately.

Education

Associates - Automotive Technology

Onondaga Community College
Syracuse, NY

High School Diploma - Automotive Engineering

Institute of Technology At Syracuse Central
Syracuse, NY
06.2023

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Quick task completion

Certification

OSHA 10 certification

Additional Information

  • Volunteer at food drives
  • Helped pass out toys and essential items at the shelter
  • Internship at SU auto repair center

Languages

Swahili
Native or Bilingual
Oromo
Native or Bilingual

Timeline

Lead Court Monitor

Sky Zone Trampoline Park
10.2023 - 12.2024

Retail Sales Associate and Cashier

Street Game
09.2023 - Current

Associates - Automotive Technology

Onondaga Community College

High School Diploma - Automotive Engineering

Institute of Technology At Syracuse Central
Mahamad Abubeker