MAHD DUNYA
Allen,TX
Summary
Proactive, customer-orientated retail professional with over 4 years of experience in reputable shops.
Overview
4
4
years of professional experience
Work History
SHIFT SUPERVISOR
STARBUCKS
01.2020 - Current
- Completed opening and closing duties to facilitate business operations
- Collaborated with team members to improve performance and implement training updates
- Reinforced rules to promote superior employee performance
- Coordinated shift workers for inventory receiving, auditing and restocking
- Monitored security and enforced loss prevention strategies during shift
- Planned and managed resources to consistently meet production, quality and cost goals
- Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork
- Delegated tasks to employees and monitored activities and task completion
- Supervised and led employees to maintain productivity and customer service levels
- Managed daily workflow and scheduled staff for adequate coverage.
TURKSIH TRANSLATOR
IGA Company
- Translated client documents between languages
- Mediated conversations for one-on-one and group discussions
- Discussed language discrepancies and unclear points with clients and specialists
- Worked with clients to establish translation requirements and scope
- Translated important departmental materials
- Reviewed and updated translations to conform to contemporary trends and developments
- Generated video subtitles and developed translations in target language
- Created glossaries and terminology databases to produce translations.
Education
ASSOCIATE OF DENTAL HYGIENIST -
Collin County Community College District
Dallas, TexasASSOCIATE OF SCIENCE -
Collin College
Dallas, TexasSkills
- English
- Arabic
- Turkish
- Customer Service
- Flexible Schedule
- Team Collaboration and Leadership
- Relationship Building
- Work Planning and Prioritization
- Review Processes
Timeline
SHIFT SUPERVISOR
STARBUCKS
01.2020 - Current
TURKSIH TRANSLATOR
IGA Company
ASSOCIATE OF DENTAL HYGIENIST -
Collin County Community College District
ASSOCIATE OF SCIENCE -
Collin College