Maheen Ehsan
Fulshear,TX
Summary
Administrative Assistant with 5+ years of experience supporting client-facing teams and operations. Proficient in scheduling optimization, document management, intake triage and customer service, with strong Microsoft Office and data-entry skills that improve advisor readiness and maintain audit-ready records. Collaborative problem-solver who streamlines workflows, strengthens media and stakeholder relationships, and seeks opportunities to expand responsibilities in operations or client services.
Overview
5
5
years of professional experience
Work History
Administrative Assistant
Kurtain Insurance & Financial Services
Houston, TX
02.2022 - 04.2022
- Analyzed appointment patterns and adjusted scheduling practices to balance advisor workloads, producing more reliable client coverage and smoother calendars.
- Managed confidential client documentation with strict attention to compliance, ensuring audit-ready files and preserving stakeholder trust.
- Designed an intake triage workflow to route client inquiries efficiently, shortening response cycles and improving advisor readiness for consultations.
PR Intern - Lifestyle Team
TOH PR
Dubai
11.2019 - 04.2020
- Supported marketing programs and campaigns with content writing and messaging for luxury clients Ex: House of Garrard, Ulysse Nardin, Tyler Ellis, Atelier NA, Harvey Nichols, The Bicester Village Shopping Collection, Rassai and Taj Hotels.
- Developed press releases, articles, newsletters and other marketing material, Including Hosting and planning marketing events.
- Create Monthly and Weekly Progress report for clients
- Cultivated and maintained strong relationship with media outlets and secured media coverage.
- Collaborated to produce publications, website and electronic communications for project specifications.
IT Support Specialist
Athena Education - Al Resalah American International School
Sharjah
09.2018 - 07.2019
- Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes, and followed up to ensure resolution.
- Maintained document control system including, work instructions, procedures and associated databases.
Administrative Assistant
Muhammad Umer Technical Services
Dubai
01.2017 - 08.2017
- Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements
- Prepare RFQ (Request for Quotations) and manage all the required documents.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Prepare quarterly budget reports, consistently submitting prior to specified deadline
Education
BA (Hons) - Business Management
Buckinghamshire New University
Dubai, UAE07-2025
Dispatch Training Course - undefined
Learn Dispatch
Richmond, TX01-2022
Logistics and Supply Chain - undefined
Westford University College
Dubai12-2018
Skills
- Microsoft office (Experienced)
- Data entry (Expert)
- Customer service
- Scheduling (Experienced)
- Social media marketing (Experienced)
- Digital marketing
- Management (Expert)
Timeline
Administrative Assistant
Kurtain Insurance & Financial Services
02.2022 - 04.2022
PR Intern - Lifestyle Team
TOH PR
11.2019 - 04.2020
IT Support Specialist
Athena Education - Al Resalah American International School
09.2018 - 07.2019
Administrative Assistant
Muhammad Umer Technical Services
01.2017 - 08.2017
Dispatch Training Course - undefined
Learn Dispatch
Logistics and Supply Chain - undefined
Westford University College
BA (Hons) - Business Management
Buckinghamshire New University