Overview
Work History
Education
Skills
Timeline
Generic

Mahelis Naveira Cruz

Miami,FL

Overview

5
5
years of professional experience

Work History

Medical Coordinator

Dr. Luis Hines and Associates
Miami, FL
10.2023 - Current
  • Managed incoming calls from patients regarding medical needs or concerns.
  • Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
  • Performed administrative tasks such as scheduling, documenting, data entry, & collecting payments.
  • Prepared weekly schedules for providers, detailing daily duties and responsibilities.
  • Maintained detailed progress notes from each patients visit to document changes in condition or treatments provided.

Warehouse Associate

Barnes and Nobles
Miami, FL
08.2022 - 10.2023
  • Kept shelves and workstations areas neat and tidy to maintain safe work environment.
  • Received deliveries, scanned packages, and updated orders in database.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Supported customers with various orders, via email and telephone
  • Prepared and completed warehouse orders for delivery.

Guest Service Associate

European Wax Cnter
Miami, FL
12.2019 - 04.2022
  • Provided accurate information about products, prices and services.
  • Marketed selling packages and products based on customers need.
  • Tracked inventory of supplies needed for the front desk area and esthetician's rooms.
  • Performed administrative tasks, such as answering phones, scheduling appointments, and taking payments.
  • Completed daily opening and closing procedures.

Education

Bachelor of Arts - Psychology

Florida International University
Miami, FL

Skills

  • Bilingual
  • Interpersonal
  • Multitasking
  • Scheduling
  • Detailed-Oriented
  • Communication

Timeline

Medical Coordinator

Dr. Luis Hines and Associates
10.2023 - Current

Warehouse Associate

Barnes and Nobles
08.2022 - 10.2023

Guest Service Associate

European Wax Cnter
12.2019 - 04.2022

Bachelor of Arts - Psychology

Florida International University

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Mahelis Naveira Cruz