Mahelis Naveira Cruz
Miami,FL
Overview
5
5
years of professional experience
Work History
Medical Coordinator
Dr. Luis Hines and Associates
Miami, FL
10.2023 - Current
- Managed incoming calls from patients regarding medical needs or concerns.
- Organized and tracked patients' appointments, referrals to specialists and follow-up visits.
- Performed administrative tasks such as scheduling, documenting, data entry, & collecting payments.
- Prepared weekly schedules for providers, detailing daily duties and responsibilities.
- Maintained detailed progress notes from each patients visit to document changes in condition or treatments provided.
Warehouse Associate
Barnes and Nobles
Miami, FL
08.2022 - 10.2023
- Kept shelves and workstations areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in database.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Supported customers with various orders, via email and telephone
- Prepared and completed warehouse orders for delivery.
Guest Service Associate
European Wax Cnter
Miami, FL
12.2019 - 04.2022
- Provided accurate information about products, prices and services.
- Marketed selling packages and products based on customers need.
- Tracked inventory of supplies needed for the front desk area and esthetician's rooms.
- Performed administrative tasks, such as answering phones, scheduling appointments, and taking payments.
- Completed daily opening and closing procedures.
Education
Bachelor of Arts - Psychology
Florida International University
Miami, FLSkills
- Bilingual
- Interpersonal
- Multitasking
- Scheduling
- Detailed-Oriented
- Communication
Timeline
Medical Coordinator
Dr. Luis Hines and Associates
10.2023 - Current
Warehouse Associate
Barnes and Nobles
08.2022 - 10.2023
Guest Service Associate
European Wax Cnter
12.2019 - 04.2022
Bachelor of Arts - Psychology
Florida International University