Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahfuzur Rahman

Brooklyn,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure sales position. Ready to help team achieve company goals. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Target Supervisor (LSA)

Target
04.2021 - Current
  • Built relationships with customers and the community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase the return customer base.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
  • Assisted customers with returns, and refunds, and resolved transaction issues.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • We processed refunds and exchanges according to company policy.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.
  • Lifted up to 40 pounds at once and used a forklift to move heavier loads.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Set schedules for 15 staff by planning and designating shifts and hours including breaks for meals, and paid breaks while maintaining coverage in the Front End.
  • Troubleshoot production problems, machinery malfunctions, and staff shortages which include self-checkout machines and register cash machines. (Total 12 registers)
  • Inspected stocks to identify shortages, replenish supply, and maintain consistent inventory.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Monitored and adjusted inventory levels to meet customer needs and demands.
  • Managed timely and effective replacement of damaged or missing products.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.

SHOE EXPEDITOR/VENDOR

MACY'S Herald Square
11.2014 - 04.2021
  • Shoe Expeditors are responsible for processing new merchandise and recovering the shoe sales area as well as maintaining high customer service and presentation standards
  • Customers always come first so we maintain each shoe delivered in under 2 minutes per customer's orders
  • To maintain bins, throughout shifts consistently worked on Put Backs which are merchandise customers did not buy.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Guaranteed long-lasting, high-quality repairs for various types of leather and leather products.
  • Examined future orders and projected supply and materials requirements to guide ordering and inventory management strategies.
  • Reviewed work orders and supplies needed against inventories and obtained additional required supplies to meet order schedules.
  • Constructed, decorated, or repaired leather products using sewing machines, needles, and thread.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked flexible hours across the night, weekend, and holiday shifts.

Education

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
New York, NY
06.2025

Skills

    • Bilingual (Fluent in Bengali)
    • Flexibility to Work Anytime Needed
    • Commercial Awareness
    • Working Under pressure
    • Business Development
    • Inventory Control
      • Strategic Planning
      • Process Improvement
      • Collaboration/teamwork
      • Problem-solving/analytical skills
      • Product knowledge
      • Mentoring/teaching

Timeline

Target Supervisor (LSA)

Target
04.2021 - Current

SHOE EXPEDITOR/VENDOR

MACY'S Herald Square
11.2014 - 04.2021

Bachelor of Science - Criminal Justice

John Jay College of Criminal Justice of The City University of New York
Mahfuzur Rahman