Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mahibur Protik

Riviera Beach

Summary

Motivated professional with proven ability to tackle new challenges and achieve sales targets. Strong work ethic and adaptability complemented by exceptional interpersonal skills. Expertise in customer service and retail sales, with a focus on enhancing product visibility and customer satisfaction. Recognized for problem-solving capabilities that foster positive shopping experiences and customer loyalty.

Overview

3
3
years of professional experience

Work History

Sales Associate

Jouneys Kidz
West Palm Beach
12.2023 - Current
  • Demonstrated product features and benefits for customers' needs.
  • Tracked sales performance metrics to identify trends in market place.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed credit card transactions quickly and securely.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.
  • Developed promotional strategies to increase sales volume.

Cashier

Winndixie
Riviera Beach
01.2022 - 09.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases and signed customers up for rewards program.

Education

Associate of Arts - Finance

Palm Beach Gardens High School
Palm Beach Gardens, FL

Skills

  • Customer service and assistance
  • Inventory management
  • Marketing strategies
  • Team leadership
  • Attention to detail
  • Sales expertise
  • Training and development
  • Communication skills
  • ID verification
  • Cash handling and register operation
  • Customer service
  • Problem solving
  • Friendly and outgoing
  • Goal oriented
  • Business development
  • Time management

Languages

English
Professional
Bengali
Professional

Timeline

Sales Associate

Jouneys Kidz
12.2023 - Current

Cashier

Winndixie
01.2022 - 09.2023

Associate of Arts - Finance

Palm Beach Gardens High School

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