Mahmoud Saadat
Knoxville,TN
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
2
2
years of professional experience
Work History
ICQA/Ambassador
AMAZON
Knoxville, TN
05.2024 - Current
- I currently work in the ICQA department and train new associates, or cross-train associates from different departments.
- Conduct thorough quality checks, and perform regular physical counts of inventory to verify accuracy and reconcile discrepancies between physical stock and system records.
- Implemented a double-check system for myself to ensure high accuracy and quality control with correct records.
- As a result, errors and low rates are reduced, which ensures products meet Amazon’s standards before they are stored or shipped.
Auto Detailer
Avid Budget Group
Knoxville, TN
05.2023 - 04.2024
- Served as an automotive detailer at Avis Budget Group.
- Coordinated vehicle inspections, and performed thorough detailing to uphold quality standards and enhance customer experience.
- Enhanced vehicle appearance through meticulous vacuuming, wiping, and interior cleaning.
- Improved customer satisfaction and increased the number of reservations by about 15% compared to reservations made six months prior.
Education
Associate of Science - Computer Science
Pellissippi State Community College
Knoxville, TN05-2025
High School Diploma -
Bearden High School
Knoxville, TN05-2020
Skills
- Microsoft Office
- Problem Solving
- Hardware assembly
- App installation
- Computer skills (C, Linux, and Excel)
Timeline
ICQA/Ambassador
AMAZON
05.2024 - Current
Auto Detailer
Avid Budget Group
05.2023 - 04.2024
Associate of Science - Computer Science
Pellissippi State Community College
High School Diploma -
Bearden High School
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