Mahmudur Rahman
Drexel Hill,PA
Summary
Dedicated professional with a strong track record of generating positive results and building effective teams. Consistently meets company goals through organized and efficient practices. Proven expertise in delivering outstanding customer service, fostering strong relationships, and ensuring accurate financial transactions. In-depth understanding of financial services contributes to successful outcomes.
Overview
4
4
years of professional experience
Work History
Head Teller
Flagstar Bank
08.2023 - 02.2025
- Ensured high levels of integrity and accuracy in customer interactions.
- Conducted meticulous cash audits for accuracy.
- Performed cash applications to maintain accurate financial records.
- Generated daily reports, reconciled cash, and maintained financial records using QuickBooks, SAP, and Microsoft Excel.
- Ensured a positive banking experience, resulting in higher satisfaction ratings by 80%.
Assistant Manager
Walgreens
02.2022 - 08.2023
- Managed daily store activities ensuring smooth operations.
- Implemented a new in-store traffic flow strategy, increasing sales by 10%
- Approved payment transactions and kept accurate vendor records.
- Generated invoices and prepared vendor payments, ensuring timely processing and accuracy
- Provided daily sales reports and tracked cash alongside credit card transactions, resolving financial discrepancies.
Sales Associate
Circle K
09.2020 - 01.2022
- Processed cash, check, and credit card transactions accurately and efficiently
- Coordinated and processed vendor payments within set schedules.
- Handled product returns and coordinated the disposal of defective or damaged items
- Enhanced sales techniques, resulting in a 20% boost in average transaction value.
- Compiled daily summaries of cash and credit transactions and reported to management.
Education
Bachelor of Arts - Business Management
London Metropolitan University
London, UKSkills
- Adaptability
- Banking Operations
- Willing Learner
- Mathematical Skills
- Microsoft Office Suite
- Cash Handling
- Decision-Making
- Problem Resolution
Languages
Bengali
Native or Bilingual
Hindi
Limited Working
Urdu
Limited Working
Timeline
Head Teller
Flagstar Bank
08.2023 - 02.2025
Assistant Manager
Walgreens
02.2022 - 08.2023
Sales Associate
Circle K
09.2020 - 01.2022
Bachelor of Arts - Business Management
London Metropolitan University
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