Mahnoor Hassan
NAPERVILLE,IL
Summary
Dynamic and detail-oriented professional seeking the position of Associate Customer Onboarding Manager, where I can leverage my strong interpersonal skills and customer-centric mindset to enhance the onboarding experience for new clients. With a proven track record in project management and a passion for building lasting relationships, I aim to facilitate seamless transitions for customers, ensuring they receive the highest level of service and support. My goal is to contribute to the company's success by driving customer satisfaction and retention through effective onboarding strategies and continuous process improvement.
Overview
5
5
years of professional experience
Work History
Medical Biller
EHR Works
04.2021 - 02.2023
- During my tenure as a Medical Biller at EHR Works, I demonstrated exceptional proficiency in managing electronic health records (EHR) and ensured accurate and timely billing processes
- My attention to detail and strong understanding of healthcare regulations contributed to reducing claim denials and optimizing revenue cycle management
- I effectively collaborated with healthcare providers and patients, fostering positive relationships and enhancing overall service delivery
- Electronic Health Records
Application Support Engineer
08.2018 - 02.2021
- I excelled in the role of Application Support Engineer, where I leveraged my technical expertise to troubleshoot and resolve application issues efficiently
- My experience in collaborating with cross-functional teams allowed me to implement effective solutions that improved system performance and user satisfaction
- I demonstrated a strong ability to analyze and optimize application workflows, ensuring seamless integration and functionality
- My commitment to providing exceptional technical support and enhancing user experience has consistently contributed to organizational success
Education
Master of Engineering - Artificial Intelligence
08.2024
Bachelor of Engineering - Electronic & Communication
05.2012
Skills
- NetSuite
- QuickBooks
- Intacct
- HTML
- CSS
- JavaScript
- Microsoft Excel
- SQL
- Trello
- Asana
- Jira
- Salesforce
- HubSpot
Technicalskills
NetSuite, QuickBooks, Intacct, HTML, CSS, JavaScript, Microsoft Excel, SQL, Trello, Asana, Jira, Salesforce, HubSpot
Timeline
Medical Biller
EHR Works
04.2021 - 02.2023
Application Support Engineer
08.2018 - 02.2021
Bachelor of Engineering - Electronic & Communication
Master of Engineering - Artificial Intelligence
Similar Profiles
Janel TranJanel Tran
Medical Biller at Prosperity EhrMedical Biller at Prosperity Ehr
Mark LewisMark Lewis
Director of Sales and Marketing at Platinum System - EHR Software for ChiropractorsDirector of Sales and Marketing at Platinum System - EHR Software for Chiropractors
Misty BryanMisty Bryan
Touchworks & Pro PM Consultant/Training Lead at EHR ConceptsTouchworks & Pro PM Consultant/Training Lead at EHR Concepts
Ella ThomsenElla Thomsen
Lifeguard Supervisor at Fry Family YMCALifeguard Supervisor at Fry Family YMCA
Joshua BurnerJoshua Burner
Lifeguard at Naper Carriage Hill Swim & Racquet ClubLifeguard at Naper Carriage Hill Swim & Racquet Club