Mahoganey gaither

• Managed patient scheduling and appointment confirmations to enhance office efficiency.
• Address patient inquiries and concerns, ensuring timely resolutions and high satisfaction levels.
• Verify insurance eligibility and coverage for patients.
• Build and maintained positive relationships with patients and staff.

Supervised, trained and guided team by coaching on daily activities. Monitored employee productivity to provide constructive feedback and coaching. Prepared and presented reports on team performance, challenges, and achievements to store manager. Communicated daily schedule and delegated work to employees. Handled incoming and outgoing correspondence, including email, mail, and packages from corporate