Mahogany Austin
Mount Vernon,NY
Summary
Multifaceted Talent Acquisition Specialist with a proven track record a proven track record in recruitment, operations management, excelling in client-centered roles. Enhancing hiring volume by over 50% through strategic sourcing and relationship building. Expert in full-cycle recruitment and onboarding processes, ensuring compliance and client satisfaction while leveraging ATS for optimized candidate management.
Overview
8
8
years of professional experience
Work History
Talent Acquisition Specialist
Personal Touch Home Care
New Hyde Park, NY
03.2025 - Current
- Oversaw full-cycle recruitment for 20–30 RNs, PTS, OTs, STs, and COTAs monthly, ensuring adherence to compliance and credentialing standards.
- Conduct passive sourcing, screening, talent pipeline development, job postings interviewing, and candidate shortlisting.
- Negotiate job offers and create detailed applicant profiles aligned with hiring manager and client requirements.
- Oversee onboarding and compliance, including background checks, W-4s, I-9s, L-51 forms, ICA and BA agreements, and payroll support.
- Manage ATS platforms including Bullhorn and Apploi while optimizing candidate acquisition through Indeed and ZipRecruiter.
- Increased hiring volume by more than 50% through targeted sourcing strategies and streamlined onboarding workflows.
- Standardize onboarding processes to ensure compliance, documentation accuracy, and improved candidate experience.
- Investigate employee concerns and workplace issues, coordinating appropriate follow-up and corrective actions when necessary.
- Partnered with operational and clinical leadership to enhance recruitment efficiency.
Recruiter
Meridian Nurse Recruiters
Great Neck, NY
04.2023 - 03.2025
- Developed and maintained relationships with healthcare professionals to identify recruitment needs.
- Utilized applicant tracking systems to streamline candidate sourcing and management processes.
- Conducted in-depth interviews to assess candidate qualifications and cultural fit for nursing roles.
- Collaborated with hiring managers to create effective job descriptions and recruitment strategies.
Operations Manager
Temujin Supercuts
Yonkers, NY
01.2022 - 04.2023
- Implemented streamlined processes for daily operations, focusing on schedule management, performance assessment, and ensuring a clean salon environment a team of 8 employees to meet business standards.
- Managed inventory control processes to ensure accurate tracking of monthly expenses and stock levels, enhancing operational efficiency overstock and minimizing costs.
- Enhanced team performance through targeted training and coaching of 8 employees to achieve ambitious sales and business objectives.
Lead Stylist/Consultant
HairClub
Rye, NY
07.2018 - 2021
- Conducted thorough consultations with clients, ensuring their desired results were achieved every time.
- Developed personalized hair care plans tailored to individual client needs and preferences.
- Led creative styling consultations to enhance client satisfaction and retention.
- Trained and mentored junior stylists in advanced techniques and customer service best practices.
- Introduced new products and tools to the salon''s repertoire, keeping the business current with industry advancements.
Site Coordinator
Phenixsalonsuites
New Rochelle, NY
05.2018 - 2021
- Managed administrative operations and addressed 20-25 social media and in-person inquiries weekly, ensuring timely and professional communication.
- Provided support to a management team of 20 by creating detailed reports on planning, scheduling, cancellations and resource allocation, improving operational efficiency.
- Enhanced client satisfaction by optimizing stylist scheduling and addressing functionality requirements to align with service demands.
Education
High School Diploma -
Mount Vernon High
Mount Vernon, NYSkills
- Applicant Tracking System
- Client Satisfaction
- Employee Retention
- Full Cycle Recruitment
- Management
- Relationship Building
- Onboarding processes
- Candidate sourcing
- Data-driven decision making
Timeline
Talent Acquisition Specialist
Personal Touch Home Care
03.2025 - Current
Recruiter
Meridian Nurse Recruiters
04.2023 - 03.2025
Operations Manager
Temujin Supercuts
01.2022 - 04.2023
Lead Stylist/Consultant
HairClub
07.2018 - 2021
Site Coordinator
Phenixsalonsuites
05.2018 - 2021
High School Diploma -
Mount Vernon High