Keishondra Turner
Atlanta
Summary
Experienced Human Resources professional with 10+ years of expertise in transforming HR operations and talent acquisition processes. Proficient in data management and stakeholder communication, utilizing platforms like Workday and Zendesk to drive efficiency and foster innovation. Recognized for visionary leadership and a collaborative approach, consistently advancing organizational initiatives and cultivating a supportive workplace culture.
Overview
10
10
years of professional experience
Work History
Talent Acquisition Specialist
Five Star Senior Living
01.2025 - Current
- Full-Cycle Recruitment: Manage the entire recruitment process from job posting to onboarding for clinical roles.
- Sourcing Candidates: Utilize various recruitment tools and platforms (e.g., LinkedIn, Indeed, job boards) to build strong candidate pools.
- Screening and Interviewing: Conduct initial screenings and interviews to assess candidate qualifications and fit for the role.
- Collaboration: Work closely with hiring managers to understand staffing needs and develop effective recruitment strategies.
- Candidate Experience: Ensure a positive candidate experience throughout the recruitment process.
- Compliance: Maintain compliance with all relevant laws and regulations related to hiring practices.
- Reporting: Track and report on recruitment metrics and provide regular updates to management.
People Operations Associate
Cloudreach, an Eviden Business
11.2022 - 10.2024
- Facilitate onboarding/off-boarding, enhancing retention and satisfaction through strategic initiatives
- Administer benefits, improving retention and satisfaction; collaborate on compensation strategies
- Partner with leadership on HR policies, streamlining communication and operational efficiency
- Streamlined HRIS data management, significantly enhancing process efficiency and employee satisfaction while ensuring accurate record-keeping
- Resolved complex employee inquiries promptly, fostering positive workplace relationships and maintaining high standards of employee support
- Implemented data-driven HRIS improvements, significantly boosting process efficiency and ensuring accurate employee record management
Talent Acquisition Coordinator
Cloudreach, an Eviden Business
12.2021 - 11.2022
- Managed global TA projects, adapting processes to drive intended outcomes and swiftly accommodate changes for optimal results
- Facilitated seamless interview processes through effective stakeholder management, aligning schedules of candidates and internal teams
- Conducted thorough phone screenings and maintained precise job postings, ensuring accurate candidate information and role descriptions
- Streamlined interview scheduling process, significantly enhancing efficiency for North America Talent Acquisition team via Workday Recruit ATS
- Analyzed and improved job posting processes, ensuring accuracy and timely updates to attract top-tier talent effectively
Sr. Talent Acquisition Coordinator
Modicare
09.2020 - 12.2021
- Coordinated diverse hiring roles, enhancing recruitment efficiency and candidate satisfaction
- Updated branding for offer letters and career sites, improving company image
- Aligned job descriptions with HR policies, ensuring consistent employer branding
- Streamlined onboarding process with tailored emails, significantly boosting new hire readiness and productivity across multiple departments
- Led ATS training for 14 team members, enhancing recruitment efficiency and fostering a culture of continuous improvement
Talent Acquisition Coordinator
Modicare
11.2019 - 09.2020
- Streamlined candidate processing, enhancing ATS efficiency and user experience
- Led onboarding initiatives, improving new hire integration and satisfaction
- Conducted audits for compliance, enabling data-driven decisions in talent acquisition
- Managed candidate flow, ensuring accuracy and efficiency from identification to onboarding
- Built strong stakeholder relationships, promoting cross-functional success in talent initiatives
- Implemented feedback surveys, driving continuous improvement in talent acquisition strategies and fostering a data-driven approach to decision-making
Human Resources Coordinator
Modicare
06.2015 - 11.2019
- Coordinated interdepartmental efforts to resolve issues, enhancing process efficiency
- Facilitated employee transitions, boosting workforce stability and retention
- Contributed to HR initiatives including orientations and critical processes, fostering a positive team environment and supporting organizational goals
- Streamlined new hire onboarding process, reducing time-to-productivity and enhancing data accuracy for HR operations
- Managed employment verifications with precision, ensuring compliance and swift information dissemination to relevant parties
Education
Associate in Education -
Atlanta Metropolitan State College
Atlanta, GA08.2004
Skills
- Administrative System Support
- Applicant Tracking System
- Benefits Administration
- Data Management
- HRIS
- Technical Support
- Stakeholder Management
- Workday
- Zendesk
- Power BI
- Problem-Solving
- Pipeline maintenance
- Job posting optimization
- Attention to detail
- Screening resumes
- Adaptability
- Recruitment
- Communication
- Talent management
- Time Management
- Candidate tracking
- Teamwork
- Candidate pipeline management
- Onboarding support
- Application screening
LANGUAGES
English (Native)
Timeline
Talent Acquisition Specialist
Five Star Senior Living
01.2025 - Current
People Operations Associate
Cloudreach, an Eviden Business
11.2022 - 10.2024
Talent Acquisition Coordinator
Cloudreach, an Eviden Business
12.2021 - 11.2022
Sr. Talent Acquisition Coordinator
Modicare
09.2020 - 12.2021
Talent Acquisition Coordinator
Modicare
11.2019 - 09.2020
Human Resources Coordinator
Modicare
06.2015 - 11.2019
Associate in Education -
Atlanta Metropolitan State College
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