MAHOGANY CARTER
Palm Bay,FL
Summary
Professional and detail-oriented healthcare administrative professional with experience in medical reception, physician communication, patient coordination, and customer service. Skilled in appointment scheduling, calendar coordination, confidential records, professional communication, data entry, and day-to-day office support. Known for professionalism, discretion, organization, adaptability, and providing a welcoming experience to clients and patients. Currently pursuing an Associate Degree in Science & Medical Coding and Billing Certification.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Radiology Quality Assistant (PRN)
Health First
Melbourne, FL
03.2025 - 12.2025
- Coordinate communication between physicians, radiology technicians, and external healthcare facilities.
- Handle sensitive healthcare information while maintaining HIPAA compliance and confidentiality.
- Organize and communicate time-sensitive information to support efficient departmental operations.
- Support healthcare professionals by maintaining accurate information flow and resolving communication needs.
- Demonstrate professionalism, discretion, attention to detail, and the ability to manage multiple priorities.
General Merchandise Team Member
Target
Vero Beach, FL
02.2025 - 08.2025
- Assisted customers while maintaining organized merchandise areas and efficient daily operations.
- Supported inventory management, stocking, and organization with strong attention to detail.
- Balanced multiple tasks and customer needs in a fast-paced environment.
Security Guard
ASP Security of Moorhead
Moorhead, MN
10.2023 - 05.2024
- Maintained security logs and monitored activity while exercising discretion and sound judgment.
- Communicated professionally with the public and responded appropriately to changing situations.
- Maintained a dependable, attentive approach in an environment requiring responsibility and confidentiality.
Fulfillment Expert
Target
Palm Bay, FL
05.2022 - 09.2023
- Executed order fulfillment operations accurately while meeting quality and productivity expectations.
- Supported inventory management and generated productivity reports.
- Prioritized multiple tasks while maintaining accuracy and attention to detail.
Medical Receptionist
Melbourne Terrace Rehabilitation Center
Melbourne, FL
01.2021 - 03.2022
- Managed daily front-desk operations and served as a welcoming point of contact for patients and visitors.
- Scheduled and coordinated patient appointments while maintaining accurate calendars.
- Verified insurance information and maintained accurate patient documentation.
- Maintained confidential patient records and coordinated referrals with healthcare providers.
- Communicated professionally with patients, healthcare professionals, and members of the care team.
Dietary Aide
Palm Bay Hospital
Palm Bay, FL
03.2020 - 08.2020
- Assisted with meal preparation and service while maintaining patient-focused service standards.
- Supported inventory management and maintained dietary records.
- Followed food-safety procedures and maintained an organized work environment.
Education
Associate Degree - Medical Coding and Billing
Ultimate Medical Academy
Clearwater, FL02-2027
High School Diploma -
Florida Futures Academy
West Palm Beach, FL01-2021
Skills
- Front Office & Administrative Support
- Patient & Client Relations
- Physician & Healthcare Professional Coordination
- Data Entry & Documentation
- Microsoft Office Suite
- Multitasking & Time Management
- Administrative Research
- Team Collaboration & Independent Work
- Appointment Scheduling & Calendar Management
- Professional Phone, Email & Written Communication
- HIPAA Compliance & Confidentiality
- Records Management & Filing
- Customer Service
- Problem Resolution & Critical Thinking
- Digital Communication & Social Media Familiarity
Certification
Basic Life Support (BLS)
CERTIFICATIONS & ADDITIONAL INFORMATION
- Reliable transportation
- Flexible schedule
- Strong interest in professional growth and continued learning
Timeline
Radiology Quality Assistant (PRN)
Health First
03.2025 - 12.2025
General Merchandise Team Member
Target
02.2025 - 08.2025
Security Guard
ASP Security of Moorhead
10.2023 - 05.2024
Fulfillment Expert
Target
05.2022 - 09.2023
Medical Receptionist
Melbourne Terrace Rehabilitation Center
01.2021 - 03.2022
Dietary Aide
Palm Bay Hospital
03.2020 - 08.2020
Associate Degree - Medical Coding and Billing
Ultimate Medical Academy
High School Diploma -
Florida Futures Academy