Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mahogany Gadson

St Hedwig,TX

Summary

Experienced auto claims adjuster with a hands-on approach, dedicated to excellence and leveraging acquired skills and knowledge for organizational success. Thrives in dynamic environments, consistently seeking opportunities for continuous growth and development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Auto Claims Adjuster

Allcat Claims Service
10.2022 - Current
  • Experience in managing moderately complex, end-to-end auto claims.
  • Proficient in investigating liability and applying appropriate coverage.
  • Skilled in handling total loss claims.
  • Effective communication with all involved parties within required company standards.
  • Experience collaborating with CAT teams.
  • Managed 4-6 claims daily
  • Guidewire experience

Amazon Delivery

Rover Logistics
08.2021 - 03.2023
  • Delivered to around 180 homes daily.
  • Loaded vehicle efficiently within 15 minutes for timely deliveries.
  • Conducted vehicle inspections and assisted other drivers when needed.

Call Center Representative

Alorica
05.2020 - 07.2021
  • Managed approximately 30-50 calls while providing exceptional customer support and maintaining professional composure.
  • Exceeded monthly performance metrics consistently, contributing to call center operations success.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

Associate of Science - Psychology

St Phillips
San Antonio, TX
05.2024

Skills

  • Communication
  • Attention to detail
  • Data entry
  • Investigation
  • Negotiation
  • Analytical thinking
  • Conflict resolution
  • Time management

Certification

  • Licensed Adjuster in 48 States

Timeline

Auto Claims Adjuster

Allcat Claims Service
10.2022 - Current

Amazon Delivery

Rover Logistics
08.2021 - 03.2023

Call Center Representative

Alorica
05.2020 - 07.2021

Associate of Science - Psychology

St Phillips

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Mahogany Gadson