Mahogany Hamilton
Alexandria,US
Summary
Detail-oriented professional with a proven track record of optimizing process efficiency and minimizing paperwork errors. Supported management in making informed decisions through effective communication and cross-department coordination. Implemented document verification and paperwork automation to ensure compliance with federal and state laws while adapting to new technologies.
Overview
7
7
years of professional experience
Work History
Administrative Coordinator 2
Caring Choices
Alexandria, Louisiana
04.2026 - 08.2026
- Coordinated daily administrative operations for a community-focused organization.
- Managed scheduling and calendar for multiple staff members efficiently.
- Assisted in maintaining accurate client records and documentation processes.
Patient Registration Coordinator
Rapides Regional Medical Center
Alexandria, LA
11.2025 - 05.2026
- Coordinated patient check-in and registration processes for diverse medical services.
- Verified insurance information and collected necessary documentation from patients.
- Verified insurance and collected critical data elements to properly identify and bill patients.
- Managed electronic health records system to ensure accurate patient data entry.
- Assisted patients with navigating hospital services and answering inquiries effectively.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
Title Clerk
Express OMV Office of Motor Vehicles
Alexandria, US
09.2025 - 10.2025
- Maintained 100% accuracy in data entry tasks.
- Processed title applications for new and used inventory, ensuring compliance with regulatory standards.
- Automated vehicle title report generation, reducing processing time for title applications.
- Streamlined DMV document submission process, enhancing accuracy and efficiency.
Correctional Officer
La Salle Detention Facility
Jena, US
04.2025 - 09.2025
- Implemented stringent security protocols, enhancing overall facility safety.
- Reported and documented incidents of violence, facilitating timely management response.
- Reported and documented incidents of violence to management.
- Regularly checked and updated security measures at facility.
- Built trusting relationships with inmates to improve communication.
- Monitored adherence to security protocols to maintain safety.
Clerical Associate
City of Alexandria
Alexandria, US
11.2023 - 04.2025
- Enhanced communication systems by implementing new protocols.
- Corrected clerical errors to ensure accurate record-keeping.
- Handled customer complaints to improve satisfaction levels.
- Delivered a high level of customer service.
- Managed a multi-line phone system.
- Streamlined communication systems to enhance information flow.
- Created organizational charts.
City Carrier Assistant
United States Postal Service
Alexandria, US
10.2022 - 11.2023
- Prioritized and balanced deliveries to meet increased demand during busy seasons.
- Cultivated relationships with community members to enhance customer service.
- Enhanced delivery consistency by adapting to changing schedules and routes.
- Continuously adapted to new mail policies.
- Displayed courteous behavior to customers and colleagues.
- Built connections with community members.
Administrative Coordinator
Pinecrest Supports and Services Center
Pineville, US
10.2019 - 08.2021
- Developed and implemented workplace safety protocols to ensure compliance and improve employee safety.
- Standardized administrative processes.
- Handled highly confidential administrative tasks.
- Coordinated and facilitated relationships with external vendors to enhance service delivery and operational efficiency.
- Proactively identified and addressed inefficiencies in administrative workflows to streamline processes and enhance overall effectiveness.
Education
High School -
DSST: Montview High School
Denver, COSome college - Social Work
University of Phoenix
Phoenix, AZSkills
- Communication
- Records management
- Compliance
- Process optimization
- Coordination
- Time management
- Client relations
- Adaptability
- Communication
- Coordination
Timeline
Administrative Coordinator 2
Caring Choices
04.2026 - 08.2026
Patient Registration Coordinator
Rapides Regional Medical Center
11.2025 - 05.2026
Title Clerk
Express OMV Office of Motor Vehicles
09.2025 - 10.2025
Correctional Officer
La Salle Detention Facility
04.2025 - 09.2025
Clerical Associate
City of Alexandria
11.2023 - 04.2025
City Carrier Assistant
United States Postal Service
10.2022 - 11.2023
Administrative Coordinator
Pinecrest Supports and Services Center
10.2019 - 08.2021
High School -
DSST: Montview High School
Some college - Social Work
University of Phoenix