Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mahogany Harris

Houston

Summary

Dynamic mixologist with a proven track record at Bar Louie, renowned for cultivating a loyal customer base through exceptional service and expert cocktail creation. Skilled in cash handling and fostering teamwork, I excel in enhancing customer experiences and driving repeat business through effective communication and relationship building.

Friendly Bartender with exceptional speed and mixing skills. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience

Work History

Mixologist

Bar Louie
09.2023 - 04.2025
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.

Bartender

Glenwood Oaks
06.2023 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Head Bartender

Club Play Kitchen & Grill
01.2019 - 08.2021
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Education

No Degree - Esthetician

Tricoci Beauty University
Highland, IN
08-2018

High School Diploma -

Thorthon Fractional North
Calumet City, IL
05-2012

Skills

  • Social media promotion
  • Allergy awareness
  • Patience and empathy
  • Efficient multitasking
  • Cleanliness and sanitation
  • Training new staff
  • Food safety training
  • Expert cocktail creation
  • Cash handling accuracy
  • Networking and relationship building
  • Customer experience management
  • Responsible alcohol service
  • Inventory monitoring
  • Sales and marketing
  • POS system operation
  • Upselling proficiency
  • Beverage preparation
  • Garnish artistry
  • Memory for orders
  • Custom drink preparation
  • Listening and empathy
  • Point-of-sale system
  • Strong communication
  • Speedy drink preparation
  • Fast learner
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Friendly and outgoing
  • Teamwork and professionalism
  • Honest and dependable
  • Time management
  • Attention to detail
  • Listening skills
  • Problem-solving abilities
  • Multitasking
  • Hospitality and guest service
  • Food preparation

Timeline

Mixologist

Bar Louie
09.2023 - 04.2025

Bartender

Glenwood Oaks
06.2023 - 09.2023

Head Bartender

Club Play Kitchen & Grill
01.2019 - 08.2021

No Degree - Esthetician

Tricoci Beauty University

High School Diploma -

Thorthon Fractional North

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