Results-driven Senior IT Project Manager with over 8 years of experience leading high-impact projects in warehouse management systems (WMS) and IT infrastructure development. Proven track record of managing complex IT projects, including Datex system implementations, order fulfillment, and optimization of warehouse operations. Certified PMP with exceptional organizational and communication skills, excelling at leading cross-functional teams to deliver projects on time and within budget. Adept at working independently and navigating challenging project landscapes to ensure seamless execution and delivery.
- Spearheaded IT initiatives for the implementation and optimization of the Datex Warehouse Management System** (WMS) across multiple warehouse sites, enhancing order fulfillment efficiency by 30%.
- Led a cross-functional team of 12 in delivering a $5M IT infrastructure upgrade project that streamlined warehouse processes and improved system integration.
- Managed the successful migration of legacy systems to Datex, reducing downtime by 20% and increasing overall warehouse throughput by 15%.
- Partnered with warehouse operations to identify and implement key process improvements, ensuring alignment between IT systems and business needs.
- Collaborated with stakeholders, from C-level executives to technical teams, to deliver high-quality projects in line with the organization's strategic goals.
- Ensured comprehensive risk management, change control, and project documentation to maintain project scope and mitigate issues.
- Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
Key Achievements:
- Delivered IT projects worth over $10M, consistently meeting or exceeding project KPIs.
- Increased warehouse inventory accuracy by 25% through WMS enhancements and data integration solutions.
- Directed large-scale WMS implementations, including system design, vendor management, and project execution for Datex-enabled fulfillment centers.
- Managed end-to-end IT projects in collaboration with warehouse operations, ensuring successful deployment and user adoption of new technology solutions.
- Led the development of a new order fulfillment system that reduced processing time by 20% and improved order accuracy by 15%.
- Drove IT projects that optimized picking, packing, and shipping operations, increasing on-time delivery rates by 10%.
- Applied Agile methodologies to manage multiple concurrent projects, delivering results within tight deadlines and budget constraints.
Key Achievements:
- Reduced overall project timelines by 15% by implementing lean project management techniques.
- Played a key role in improving warehouse productivity by 20% through IT system upgrades and workflow automation.
- Project Management: Expert in end-to-end IT project management, including scope, budget, timeline, risk, and stakeholder management
- Warehouse Management Systems: Extensive experience with Datex and other WMS solutions; expert in system integration, automation, and optimization
- Order Fulfillment: In-depth knowledge of fulfillment operations, inventory management, picking, packing, and shipping processes
- IT Infrastructure: Skilled in IT infrastructure design and implementation for warehouses, ensuring high availability and scalability of systems
- Agile & Waterfall Methodologies: Proficient in both Agile and traditional Waterfall methodologies for project delivery
- Vendor Management: Strong vendor selection, negotiation, and management skills to ensure project success and system functionality
- Communication & Leadership: Excellent organizational, communication, and team leadership skills, with the ability to engage stakeholders at all levels
Requirements Gathering