Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Key Holder
Brighton Collectibles
08.2022 - 12.2022
Increased retail space by Number square feet by improving gross profits by Number%.
Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Submitted reports to senior management to aid in business decision-making and planning.
Manager
Kolbeh Persian Cuisine
10.2019 - 06.2022
Developed and maintained relationships with customers and suppliers through account development.
Set aggressive targets for employees to drive company success and strengthen motivation.
Controlled costs to keep business operating within budget and increase profits.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Cross-trained existing employees to maximize team agility and performance.
Manager's Assistant
Woodfire Kabob Restaurant
03.2019 - 04.2021
Increased employee performance and job satisfaction to strengthen retention and engagement.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Reviewed sales and gross profit report to assess company efficiency.
Communicated with and interfaced with business owners and community as confidential liaison.
Created employee schedules to align coverage with forecasted demands.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Scheduled meetings and managed calendar.
Cashier
Super Irvine
01.2018 - 11.2020
Lifted up to Number pounds at once and used forklift to move heavier loads.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Upsold additional products and services to customers, increasing revenue.
Stocked, tagged and displayed merchandise as required.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Processed refunds and exchanges in accordance with company policy.
Answered questions about store policies and addressed customer concerns.
Nail Technician
Self Employed Services
03.2019 - Current
Executed pedicures and manicures using professional quality products and tools.
Inspected nails for signs of health-related issues or fungus and made recommendations accordingly.
Prepared nail beds and cuticles, shaped nails and applied polish.
Demonstrated dynamic customer service by responding to customer inquiries.
Assisted customers in selecting and applying appropriate nail colors.
Education
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Biology
Irvine Valley College
Irvine, CA
Skills
Team management
Great with number crunching and analyzing data and communicate with First Aid/CPR
People
Proficient in
Microsoft Excel, Microsoft Word, and Microsoft
PowerPoint
Medical Assisting - Some college (No degree)
SKILLS
I'm bilingual(English, Farsi)
Kept track of everything
Organization
Problem resolution
Was in charge of daily operations
Was in charge of hiring and training new employees, as well as creating employee schedules
Managed shop capacity and loading functions at facilities to track and support the progress of plant production orders
Was in charge of opening and closing the store, as well as reconciling cash drawers and making bank deposits