Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Mahta Kazemi

Mahta Kazemi

Orlando,FL

Summary

Guest Services Professional with extensive experience in delivering exceptional customer service and fostering positive relationships. Proven skills in recordkeeping and problem-solving, contributing to efficient operations and enhanced guest satisfaction. Recognized for maintaining a welcoming atmosphere through effective communication and an engaging demeanor. Career aspirations include further enhancing guest experiences and driving service excellence within a dynamic team environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Travel Agent

khosravan seir
Tehran, Iran
02.2022 - 01.2023
  • Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
  • Booked transportation and hotel reservations using computer or telephone.
  • Researched hotels and airfare options to best meet client needs and expectations.

Gallery Intern

argo factory(pezhman foundation)
Tehran, Iran
03.2021 - 11.2022
  • Created presentations to showcase artworks at various events.

Front Desk Receptionist

Shahrvand Store
Tehran, Iran
08.2020 - 12.2021
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted visitors to provide information and direct to appropriate personnel.

Cashier

Refah Store
Tehran, Iran
04.2020 - 10.2021
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Scanned items and checked pricing on cash register for accuracy.
  • Greeted customers and answered any questions they had about the store's products and services.

Education

Bachelor of Science - Financial Management

University Science And Research Branch
Tehran, Iran
07-2023

Skills

  • Product restocking
  • Returns processing
  • Team collaboration
  • Cash management
  • Patience and empathy
  • Receipt handling
  • Hospitality and accommodation

Languages

English
Professional
turkey
Limited
spanish
Elementary
Persian
Native/ Bilingual

Certification

General Accountant Certification

Timeline

Travel Agent

khosravan seir
02.2022 - 01.2023

Gallery Intern

argo factory(pezhman foundation)
03.2021 - 11.2022

Front Desk Receptionist

Shahrvand Store
08.2020 - 12.2021

Cashier

Refah Store
04.2020 - 10.2021

Bachelor of Science - Financial Management

University Science And Research Branch

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Mahta Kazemi