Mahvish Mansuri
Intern
Frisco,TX
Summary
To work in a dynamic company where I can leverage my proven skills and expertise while contributing to the company’s growth and success. Tenacious Representative possessing dynamic interpersonal expertise for developing fruitful customer relationships. Adept mediator of client requirements and organizational interests promoting mutually beneficial deals. Focused communicator fostering favorable service applications for maximizing customer interest and satisfaction.
Overview
11
11
years of professional experience
Work History
Beauty Sales Representative
JC Penny
06.2023 - 11.2023
- Proficient in upselling techniques to understand and fulfill customer preferences, resulting in increased sales and enhanced customer satisfaction, with a focus on brands like Thirteen Lune. - Conducted personalized skincare and makeup consultations, providing tailored product recommendations to meet individual customer requirements, emphasizing brands like Thirteen Lune. - Demonstrated expertise in makeup application through hands-on demonstrations to enhance customers' product understanding, including products from Thirteen Lune. - Fostered an inclusive and welcoming environment for customers, particularly when introducing and showcasing brands like Thirteen Lune. - Utilized strong interpersonal and communication skills to address inquiries, resolve concerns, and build lasting relationships, promoting brand loyalty, and repeat business, including for brands like Thirteen Lune.
Digital Shopper
Walmart
11.2022 - 04.2023
- Efficiently fulfilled online grocery orders, prioritizing accuracy and customer satisfaction. - Utilized digital tools to navigate the store, maintain an organized workspace, and collaborate with the team for order assembly and delivery. - Delivered excellent customer service, offering assistance, staying informed about product availability, promotions, and enhancing the digital shopping experience. - Actively participated in training to stay updated on technology and safety protocols, ensuring a safe work environment.
Communicator- Remote
InfoCision
02.2022 - 10.2022
- Provided exceptional customer support and issue resolution through phone, email, and various communication channels. - Achieved sales goals by effectively upselling products and nurturing client relationships. - Utilized software systems for sales transactions and customer relationship management. - Collaborated with teams to coordinate marketing events and optimize sales strategies. - Managed budgets, inventory, and technology upgrades to control costs and improve operational efficiency. - Mentored team members and monitored daily activities to maximize performance. - Gathered and analyzed customer feedback to drive process improvements and meet business goals. - Conducted inventories and managed payroll processing while maintaining relationships with customers and suppliers.
Marketing Assistant
Oakdale Group
08.2012 - 02.2022
- Ensured that products and services met marketing needs and were executed on time and within budget. - Developed and executed marketing strategies for products. - Created and developed images and models using Adobe Photoshop. - Maintained organized tracking documents detailing assignments, in-progress work, and completed project milestones. - Developed consumer-tailored print marketing materials for targeted distribution. - Proofread marketing collateral ahead of printing to eliminate errors. - Managed workflow between staff, coordinating documents, planning, and creative material distribution.
Education
Bachelor of Science in Computer Science -
University of The People
Pasadena, CASkills
- Market Research
- Sales Reporting
- Records Management
- Technical Troubleshooting
- Needs Analysis
- Customer Support
Languages
Python
Java
C
SQL
R
Professional Development
- Regularly attend industry conferences, webinars, and workshops to stay updated with the latest trends and advancements in software testing and automation.
- Actively participate in online forums and communities to share knowledge and learn from industry experts.
Timeline
Beauty Sales Representative
JC Penny
06.2023 - 11.2023
Digital Shopper
Walmart
11.2022 - 04.2023
Communicator- Remote
InfoCision
02.2022 - 10.2022
Marketing Assistant
Oakdale Group
08.2012 - 02.2022
Bachelor of Science in Computer Science -
University of The People