Mai Moua
Fresno,California
Summary
As a newly certified nursing assistant and having over a decade of customer service experienced. I am seeking to use my strength, expand my knowledge in the medical field, and to devote giving resident/patient a positive and memorable experience filled with care and comfort.
Overview
9
9
years of professional experience
Work History
General Manager
Merced Teriyaki Don
Merced, CA
08.2019 - 03.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
Assistant Manager
Fresno Teriyaki Don
Fresno, CA
09.2014 - 07.2019
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
Cashier
Burger King
Fresno
08.2012 - 06.2014
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Home Health Aide
Pacific Health Education
Fresno05-2024
Certified Nursing Assistant
Pacific Health Education
Fresno04-2024
Certified Phlebotomy
Phlebotomy Career Training
Michigan, MI05-2023
High School Diploma -
Clovis West High School
Fresno, CA06-2012
Skills
- Leadership and team building
- Problem Resolution
- Time Management
- Customer Experiences
- Team Player
- Hard Working
- Responsible
- Reliable
Timeline
General Manager
Merced Teriyaki Don
08.2019 - 03.2021
Assistant Manager
Fresno Teriyaki Don
09.2014 - 07.2019
Cashier
Burger King
08.2012 - 06.2014
Home Health Aide
Pacific Health Education
Certified Nursing Assistant
Pacific Health Education
Certified Phlebotomy
Phlebotomy Career Training
High School Diploma -
Clovis West High School
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