Mai Thao
Lexington,NC
Summary
I have a strong record of successfully managing and executing projects, ensuring timely completion and adherence to budget. Throughout my career, I have developed a meticulous attention to detail, consistently delivering high-quality work that exceeds client expectations. As a creative producer, I thrive in fast-paced environments and enjoy managing multiple projects simultaneously. My adaptability and ability to navigate complex situations have been crucial in my previous roles, resulting in exceptional outcomes. I am a highly motivated individual who takes initiative and finds innovative solutions to problems. I constantly seek personal and professional growth opportunities. With my entrepreneurial spirit and project management experience, I believe I am an excellent fit for your company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Real Estate Broker
eXp Realty LLC
10.2022 - Current
- I have successfully facilitated numerous transactions, ensuring that both buyers and sellers achieve optimal outcomes
- One of my noteworthy accomplishments includes consistently surpassing sales targets year after year
- Through the implementation of effective marketing strategies, thorough market research, and nurturing strong client relationships, I have been able to exceed expectations and generate impressive results
- I take immense pride in my role as a real estate broker and understand the significance of delivering exceptional customer service while meeting the individual needs of each client
- Staying abreast of industry trends and regulations is a top priority, as it enables me to provide accurate and pertinent information to my clients, empowering them to make informed decisions
- My commitment to professional growth is unwavering, and I actively participate in seminars and workshops to enhance my skills and expand my knowledge base.
Sales Representative
Sophia Nail Salon & Spa
01.2018 - 10.2022
- In my role as a Salon Sales Representative, I have accomplished numerous milestones and taken on a range of responsibilities
- I have consistently demonstrated professionalism, dedication, and a passion for the beauty industry
- By utilizing my extensive knowledge of salon products and building strong relationships with salon owners and professionals, I have taken on additional responsibilities to ensure the smooth operation of our salon sales division
- This includes creating effective sales strategies, conducting market research for new business opportunities, and organizing promotional events and product launches
- By monitoring market trends and competitor activities, I have provided valuable recommendations to improve our products and stay ahead of the competition
- Mentoring and training new members of the sales team has been an important part of my role
- Through product training sessions and ongoing guidance, I have contributed to the professional growth and success of my colleagues, ultimately enhancing the overall performance of our team.
Proprietor Of Business
Luci Nails
01.2016 - 01.2018
- As the owner of my salon business, I have achieved significant milestones and taken on various responsibilities that have contributed to the success and growth of my establishment
- My focus on providing exceptional services to clients has created a welcoming environment while ensuring their satisfaction
- An accomplishment I am proud of is establishing a strong client base through effective marketing strategies and exceptional customer service
- Targeted advertising campaigns and social media outreach have attracted new customers and retained existing ones, resulting in increased revenue and positive referrals
- Financial management has been a key responsibility, overseeing budgeting, accounting, and reporting
- By maintaining accurate records and implementing cost-effective measures, profitability has been optimized, securing the long-term viability of the business
- Hiring and managing a skilled team has also been part of my role, recruiting passionate individuals and implementing training programs to uphold quality and professionalism
- Effective leadership and motivation have fostered a positive work environment that promotes collaboration, creativity, and personal growth.
Assistant Team Leader
Goodwill Industry
03.2014 - 01.2016
- In my role, I am responsible for a wide range of tasks that are focused on effectively managing the store and ensuring its smooth running
- I approach these responsibilities with professionalism and dedication, conscientiously carrying out my duties to contribute to the organization's success
- I oversee the day-to-day operations of the store, coordinating and assigning tasks to team members and ensuring they are aware of their responsibilities and deadlines
- By fostering clear and open lines of communication within the team, I help create a collaborative and efficient work environment
- I am also accountable for monitoring and maintaining inventory levels, which involves regularly checking stock, tracking sales trends, and analyzing customer demand
- Alongside inventory management, I actively participate in visual merchandising, collaborating closely with the visual merchandiser to create visually appealing displays that enhance the customer experience and drive sales
- By analyzing customer behavior and preferences, I strategically position products and promotions in the store to maximize their impact
- I also assist the Store Manager with administrative tasks including scheduling staff shifts, managing payroll, and preparing reports
- By efficiently handling these responsibilities, I contribute to streamlining operations and ultimately contribute to the overall success of the store.
Education
Broker - Real Estate -
Superior School Of Real Estate
Charlotte, NC07.2021
Skills
- Promotion and Advertising
- Market Monitoring
- Legal Document Preparation
- Social Media Marketing
- Business Development
- Market Research
- Negotiation
- Lead Generation
- Records Management
- Sales Forecasting
- Network Development
- Customer Relations
- Website Management
- CRM (KvCore) Program
Certification
- EO Offer Certification, 2022, eXp Realty LLC, 333584
- Real Estate Broker, 2021, Superior School Of Real Estate, 5690
Affiliations
National Association Of Realtor NC
eXp Express Offer Association
Languages
English
Native or Bilingual
Hmong
Native or Bilingual
Timeline
Real Estate Broker
eXp Realty LLC
10.2022 - Current
Sales Representative
Sophia Nail Salon & Spa
01.2018 - 10.2022
Proprietor Of Business
Luci Nails
01.2016 - 01.2018
Assistant Team Leader
Goodwill Industry
03.2014 - 01.2016
Broker - Real Estate -
Superior School Of Real Estate
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