MAI THAO
Newton,NC
Summary
Compassionate Advanced Behavior Technician recognized for high productivity and efficient completion of tasks. Skilled in behavior modification techniques, data collection and analysis, and development of individualized patient plans. Excel at communication, empathy, and patience, ensuring successful implementation of treatment strategies and positive client outcomes. Demonstrated ability to work collaboratively with healthcare professionals to support individuals with behavioral challenges.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Behavior Technician
Autism Learning Partners, Downey CA
Cornelius, NC
01.2023 - Current
- Provided direct one-on-one therapy to a client with Autism Spectrum Disorders (ASD) in a variety of settings.
- Collaborate with the Board Certified Behavior Analyst (BCBA) and other healthcare professionals to aid in the client treatment plan.
- Collect data on client progress and behavior to track their development.
- Utilized Applied Behavior Analysis techniques to assist in improving client safety, independence, and communication skills.
Customer Lead
Ahold Delhaize
Conover, NC
04.2021 - 01.2023
- Follow store procedures in handling cash, checks, coupons, gift cards, partner cards, WIC, and SNAP.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to the store's products and services.
- Manage front-end inventory and supplies to ensure materials are available when needed.
Personal Care Assistant
Creative Personal Care Inc
Hickory, NC
08.2020 - 12.2020
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Maiden High School
Maiden05-2020
Skills
- Empathy and patience
- Flexibility and adaptability
- Relationship building
- Proactive communication
- Tenacity
- Active listening
Certification
- Healthcare - CPR/AED Certificate
Languages
English
Full Professional
Hmong
Professional
Accomplishments
- Food Lion "Count On Me"
Timeline
Behavior Technician
Autism Learning Partners, Downey CA
01.2023 - Current
Customer Lead
Ahold Delhaize
04.2021 - 01.2023
Personal Care Assistant
Creative Personal Care Inc
08.2020 - 12.2020
High School Diploma -
Maiden High School
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