Maia Clifford
Champaign,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Server
Biaggi's Ristorante Italiano
09.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Answered customers' questions, recommended items, and recorded order information.
Tutor
Private In Home
12.2021 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
- Met with parents to discuss student progress and address concerns.
- Motivated students with accurate feedback and positive reinforcement.
Nanny / Babysitter
Families With Children
01.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Prepared meals and snacks for children based on dietary guidelines.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted with light housekeeping duties as well as running errands.
- Assisted children with homework assignments and special projects across different subjects.
Barista Shift Supervisor
Le Chocolat Du Bouchard
09.2021 - 08.2022
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Served customers quickly and efficiently and created strategies to prevent delays.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Developed coffee beverage menu, recipes, specialty coffee drinks, and appropriate menu pricing.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Umpire
Naperville Park District
04.2018 - 08.2022
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Explained and taught regulations and rules to players and coaches.
- Navigated difficult situations using effective communication and explanation of game rules.
- Officiated games fairly and impartially using sound judgment and decision-making skills.
- Communicated with fans, coaches, players, and other umpires.
- Promoted good sportsmanship among players.
- Mediated disputes between players and coaches to maintain safe, fair play.
- Interpreted and applied rules and regulations in sports.
Education
Psychology
University of Illinois At Urbana-Champaign
Champaign, IL05.2026
Skills
- Safe Food Handling
- Lesson Planning
- Verbal and Written Communication
- Child Supervision
- Complex Problem-Solving
- Team leadership
Languages
Spanish
Limited Working
Timeline
Server
Biaggi's Ristorante Italiano
09.2022 - Current
Tutor
Private In Home
12.2021 - Current
Barista Shift Supervisor
Le Chocolat Du Bouchard
09.2021 - 08.2022
Umpire
Naperville Park District
04.2018 - 08.2022
Nanny / Babysitter
Families With Children
01.2017 - Current
Psychology
University of Illinois At Urbana-Champaign