Maia Edwards
Waynesville
Summary
Starting nail technician with a record of client satisfaction. Proficient in nail art design, gel applications, and hygiene compliance. Driven to enhance salon revenue and customer experiences through innovative services.
Retail professional with robust background in production management. Demonstrated history of driving operational efficiency and elevating product standards. Known for collaborative teamwork and adaptability in dynamic retail environments. Expertise in inventory management and staff development.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Customer Service Cashier
Graeter's Ice Cream
Beavercreek, OH
06.2023 - 01.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of service area to enhance customer experience.
- Handled cash management tasks, ensuring accuracy in daily cash drawer reconciliation.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
Cashier
Dot's Market
Bellbrook, OH
07.2024 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawers and balanced daily transactions to ensure financial integrity.
- Assisted in stocking shelves and organizing merchandise to enhance store presentation.
- Trained new team members on operational procedures and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Petland
Miamisburg, OH
10.2025 - 07.2026
- Assisted customers in selecting appropriate pet products and supplies based on individual needs.
- Maintained product displays to ensure a clean, organized shopping environment.
- Educated customers on proper pet care and responsible ownership practices.
- Processed sales transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer service experience during peak hours.
- Handled inventory management, including stock replenishment and organization of merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Retail Sales Associate
Stay Golden
Bellbrook, OH
02.2025 - Current
- Delivered exceptional customer service, enhancing overall shopping experience and fostering client loyalty.
- Assisted in inventory management, ensuring accurate stock levels and organized displays.
- Processed transactions efficiently using POS systems, maintaining accuracy during high-volume sales periods.
- Trained new associates on sales techniques and operational procedures to improve team performance.
- Developed product knowledge to effectively communicate features and benefits to customers, driving sales growth.
- Resolved customer inquiries and concerns promptly, contributing to positive brand reputation and customer satisfaction.
Education
High School Diploma -
Bellbrook High School
Bellbrook, OH05.2025
Graduation Certificate - Manicuring
Cincinnati Institute of Esthetics And Nails
Cincinnati, OH07.2026
Skills
- Manicures
- Pedicures
- Gel Polish Application
- Nail Art
- Hard-gel application (Builder-gel)
- Monomer and Polymer Overlay
- Monomer and Polymer Sculpting
- Tip Application
- Time Management
Certification
- Barbicide Certificate- July 2026
- Human Trafficking Certificate- July 2026
Timeline
Sales Associate
Petland
10.2025 - 07.2026
Retail Sales Associate
Stay Golden
02.2025 - Current
Cashier
Dot's Market
07.2024 - 09.2025
Customer Service Cashier
Graeter's Ice Cream
06.2023 - 01.2024
Graduation Certificate - Manicuring
Cincinnati Institute of Esthetics And Nails
High School Diploma -
Bellbrook High School