College Graduate; Bachelors in Business Administration & Associates Degree in Applied Sciences
Team Leader; Equipped with decision making skills as well as the ability to focus on details
Quick Learner
Strong Verbal and Written Communication; Average 45 Words/Minute with 93% accuracy.
Remote Work Experience; Skype, Outlook and Microsoft Teams
CRM Experience; Salesforce and Account Management
Microsoft Office; Word, Excel, Powerpoint, One Note
Valid WI Driver's License, DOT Approved
Customer Service; Retail, Sales and Positive Customer Satisfaction outcomes
Time Management and Organizational Expert
Clerical Experience; Filing, Data Entry, Appointment Setting, Call Transfers.
Overview
5
5
years of professional experience
Work History
Sales and Management Trainee
Penske
Milwaukee, WI
08.2023 - Current
Provided on-the-job training to new employees in accordance with company standards.
Developed reports and presentations summarizing results from research activities.
Resolved customer complaints.
Identified potential risks associated with proposed rentals and reservations.
Delivery Driver
Veho!
Milwaukee, Wisconsin
08.2022 - Current
Transported and safely delivered items to prevent damage or loss.
Navigated routes with relevant map programs and GPS systems.
Handled merchandise in accordance with product handling standards.
Warehouse Fulfillment Associate
Amazon
Oak Creek, WI
11.2021 - 07.2022
Assembled customer orders from stock and placed orders on pallets for shipping department.
Reported damaged products or safety hazards to immediate supervisor.
Conducted inventory transactions using scanner gun.
Prepared inventory for shipment by attaching tags and labels.
Fleet Production Supervisor
Enterprise Holdings
Milwaukee, WI
09.2020 - 10.2021
Delegated tasks to employees, monitored accurate/timely completion of tasks to meet rental goals.
Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
Reviewed individual employee performance to correct issues and enhance productivity.
Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Supported safe and clean work environment by educating and directing personnel on use of control points, equipment and resources. Achieving 92% overall safety score.
Sales Management Trainee
Enterprise Holdings
Madison, WI
02.2020 - 09.2020
Researched key accounts to target and develop mutually beneficial relationships.
Adhered to company initiatives and achieved established goals.
Demonstrated products to qualified prospects at time of rental, generating sales to achieve positive return on investment.
Account Manager
The Douglas Stewart Company
Madison, WI
07.2019 - 02.2020
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Met, engaged and pursued customers through networking, referrals and marketing.
Negotiated contracts and closed agreements to maximize profits.
Education
Bachelor of Science - Business Administration
Globe University
Madison, WI
03.2016
Associate of Applied Science - Business Administration