Maia Stone
Fairfield,CA
Summary
Exhibits exceptional workflow organization and task prioritization capabilities, ensuring efficient management of multiple projects. Strong communication skills enhance collaboration and support in team settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Practice Manager
Kids Care Dental & Orthodontics
Fairfield, CA
11.2023 - Current
- Operated Dentrix Dental software to enhance office efficiency. Scheduled patient appointments, optimizing daily workflows. Managed office budget, focusing on profit and loss analysis. Oversaw labor management to maintain staffing effectiveness. Facilitated high-level discussions and training alongside doctors. Created and presented treatment estimates for patient care options. Coached outbound call center team to improve performance. Fostered team building and collaboration to boost morale and productivity.
Patient Access Representative Emergency Room
Adventist Health Lodi Memorial
Lodi, CA
01.2022 - 09.2023
- Ensured quality patient care and maintained confidentiality throughout interactions. Maintained accuracy of patient demographics through regular updates. Conducted verification of insurance plans, including TRICARE and PPO/HMO options. Facilitated swift registration of intake patients to optimize processes. Worked collaboratively with healthcare team to improve care coordination. Utilized medical software for efficient management of patient information.
Clerk/Technician
Delta Pharmacy
Rio Vista, CA
09.2021 - 12.2021
- Answered phones to facilitate efficient communication with patients and healthcare staff. Provided exceptional customer service to enhance patient satisfaction and experience. Managed patient insurance information to ensure accurate billing and coverage verification. Updated medical files to maintain current and comprehensive patient records. Organized medications for easy access and compliance with safety protocols. Processed electronic medication refills and sent requests to specific physician offices. Sanitized pharmaceutical equipment to uphold industry standards for cleanliness. Performed transactions for prescriptions, ensuring accuracy and timeliness.
Education
Highschool Diploma -
Rio Vista High School
Rio Vista, CAAssociate of Science - Biomedical Sciences
Solano Community College
Fairfield, CASkills
- Critical thinking and problem solving
- Team collaboration
- Professionalism and work ethic
- Oral and written communication
- Leadership
Certification
- BLS/ALS Certified
- CPR Certified
LANGUAGE
English
Timeline
Practice Manager
Kids Care Dental & Orthodontics
11.2023 - Current
Patient Access Representative Emergency Room
Adventist Health Lodi Memorial
01.2022 - 09.2023
Clerk/Technician
Delta Pharmacy
09.2021 - 12.2021
Highschool Diploma -
Rio Vista High School
Associate of Science - Biomedical Sciences
Solano Community College