Maia Valencia
Ellensburg
Summary
Committed and hardworking employee with great customer service, multitasking, and time management abilities. Devoted to giving every customer and patient a positive and memorable experience. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively and quickly adapting to new environments and skills.
Overview
4
4
years of professional experience
Work History
Dental Assistant
Mountain View Dental
02.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
Barista Manager
D&M Coffee
03.2021 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company policies and procedures.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Recognized by upper management for providing exceptional customer service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained open communication with team members.
- Managed barista staff, ensuring proper training.
High School Coach
Thorp High School
08.2023 - 11.2023
- Guided athletes with encouragement and motivation to support athletic performance and overall well-being.
- Developed training and exercise programs to meet individual requirements and team play strategies and goals.
- Suggested exercise modifications to individual athletes to avoid strain and injury.
- Encouraged players to maintain good academic standing while participating in sports activities.
Education
High School Diploma -
Ellensburg High School
Ellensburg, WA06-2020
Skills
- Customer Service
- Team Building and Leadership
- Adaptability
- Teamwork
- Management Skills
- Communication
- Problem Solving
- Time Management
- Organization
- Professionalism and etiquette
- Equipment sterilization
- Cross-training capabilities
Affiliations
- Working Out
- Volleyball
- Learning a New Language
- Reading
- Cooking
Education
Some college
References
References available upon request.
Timeline
Dental Assistant
Mountain View Dental
02.2024 - Current
High School Coach
Thorp High School
08.2023 - 11.2023
Barista Manager
D&M Coffee
03.2021 - Current
High School Diploma -
Ellensburg High School
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