Maia K. Donaldson
Hialeah,FL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Well-organized and hardworking with passion for customer satisfaction. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
2
2
years of professional experience
Work History
Quick Service Food Server
Walt Disney World Parks And Resorts
05.2022 - 01.2023
- Possess ability to manage multiple tasks and also be able to recognize other co-workers who may need assistance or help, and actively help them utilizing their experience
- Executed cash transactions quickly and accurately
- Greeted all customers
- Safely handled food carts, wrappers, and thermometers
- Served guests in a prompt, courteous and friendly manner.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
To-Go Specialist/Server
Millers Ale House
01.2022 - 05.2022
- Taking orders over the phone as well as in person
- Preparing orders and organizing them into bags
- Make sure everything is in the bag and checking off items as placed in bags
- Responsible for accurate cash handling.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Hostess/Server
IHOP
04.2021 - 01.2022
- Greeted and sat customers, bussed tables, maintained a clean, organized work area, assisted servers and assured customer satisfaction
- Organized seating arrangements, answered telephones
- Provided superior guest service and satisfaction, attentiveness, and maintained restaurant cleanliness
- Provided exemplary customer service and built business by developing relationships with regular guests
- Retained and demonstrated thorough knowledge of menu offerings.
Education
Associates Degree - Ongoing
Miami Dade College
High School Diploma - undefined
American Senior High School
Skills
- Reliable Team worker
- Multi-Tasking
- Time-Management
- Attentiveness
- Fast and Efficient Service Worker
- Customer Engagement
Timeline
Quick Service Food Server
Walt Disney World Parks And Resorts
05.2022 - 01.2023
To-Go Specialist/Server
Millers Ale House
01.2022 - 05.2022
Hostess/Server
IHOP
04.2021 - 01.2022
Associates Degree - Ongoing
Miami Dade College
High School Diploma - undefined
American Senior High School
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